Data & Product Support Specialist jobs in United States
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EnterpriseKC · 3 days ago

Data & Product Support Specialist

EnterpriseKC is hiring a full-time contract Data & Product Support Specialist to support World Cup 2026™ initiatives in the Kansas City region. This role involves data preparation, reporting, and mobile app/product support, focusing on user experience and coordination across multiple workstreams.

Government Administration

Responsibilities

Support the World Cup data and insights workstream by collecting, cleaning, organizing, and validating datasets from internal and external sources
Assist with dashboard/reporting deliverables (e.g., basic analysis, summaries, QA checks, formatting, documentation)
Provide mobile app/product support, including requirements intake, coordination with developers/vendors, testing support, and release-readiness tasks
Coordinate across partners (EKC team, KC2026 stakeholders, vendors) to track requests, timelines, and deliverables
Maintain clear documentation (data dictionaries, process notes, issue logs, version control, etc.) to ensure continuity and stakeholder alignment
Support ad hoc operational needs tied to major event planning and real-time monitoring during peak periods

Qualification

CRM systemsData manipulationTesting/QA supportExcel/Google SheetsDashboards/BI toolsInterest in sportsExposure to SQLExposure to PythonClear communicationOrganizational skillsDetail-oriented

Required

Comfortable working with data in a practical, hands-on way (cleaning, organizing, QA/validation)
Strong focus on user/customer experience
Strong organizational skills; can manage tasks across multiple priorities and stakeholders
Clear communicator who can translate needs between non-technical stakeholders and technical teams
Detail-oriented; able to follow processes and catch inconsistencies

Preferred

Experience with CRM systems/infrastructure, data manipulation, and an understanding of how data populates in a web view to the user
Experience supporting a digital product, website, or app (testing/QA, ticketing systems, requirements capture) is helpful
Proficiency with Excel/Google Sheets; basic reporting and data organization skills
Familiarity with dashboards/BI tools (e.g., Power BI, Tableau, Looker) is a plus
Exposure to SimpleView platform, SQL, Python is helpful but not required

Company

EnterpriseKC

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EnterpriseKC is a business-led, systems driven, “think and do” tank focused on enterprise development, innovation, and job growth within high value, high opportunity industry clusters.

Funding

Current Stage
Early Stage
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