Manager, International Online Sales & Operations jobs in United States
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Hachette Book Group · 1 week ago

Manager, International Online Sales & Operations

Hachette Book Group is seeking a highly organized and digitally savvy Manager, International Online Sales & Operations to join our International Sales team. This role is central to managing our global online retail partnerships, optimizing international ecommerce performance, and ensuring smooth operational workflows across territories.

BooksEBooksEducationMarketingPrintingPublishing

Responsibilities

Online retail and digital account management in collaboration with international partners, including Amazon and other ecommerce platforms
Monitor and analyze sales performance, pricing, and metadata accuracy across online retailers to maximize discoverability and sales
Collaborate with internal operations, metadata, and IT teams to ensure data integrity and efficient title setup across international systems
Manage inventory forecasting, allocation, and fulfillment processes for international accounts to ensure optimal stock levels and minimize out-of-stocks
Work closely with the VP, International Sales to streamline global operations, enhance process efficiency, and support business planning
Develop and maintain regular reporting on online and operational metrics including sales trends, conversion rates, supply chain efficiency, and performance by territory
Partner with marketing and digital teams to optimize online merchandising, promotional placements, and author visibility in international markets
Serve as a key liaison with international distributors and warehouse partners to ensure timely and accurate order fulfillment and data flow
Coordinate cross-functional projects involving sales, marketing, operations, and finance to support new business opportunities
Conduct price and margin analysis across territories to ensure competitive positioning while maintaining profitability targets
Manage the International Edition program, coordinating with editorial, production, and sales teams to plan and execute localized publishing
Identify and scale local and regional printing opportunities to reduce shipping costs, improve speed to market, and support sustainability initiatives

Qualification

Sales operationsEcommerce managementAnalytical proficiencyOnline retail familiarityProject managementCommunication skillsProblem-solving skillsOrganizational skillsCollaboration skills

Required

3–5 years of experience in sales operations, ecommerce management, or supply chain within publishing
Strong analytical and technical proficiency, including comfort with large data sets and performance reporting
Familiarity with online retail environments (especially Amazon, Kobo, or regional equivalents) and related sales analytics tools
Excellent organizational, problem-solving, and project management skills with attention to detail and follow-through
Ability to manage multiple priorities in a fast-paced, deadline-driven environment
Excellent verbal and written communication skills; comfortable coordinating across teams and time zones
Ability to travel internationally as needed

Preferred

Experience with metadata workflows, and digital catalog management preferred
Comfortable working with both creative and operational stakeholders to drive shared objectives
A proactive, resourceful, and collaborative approach to continuous process improvement

Benefits

Medical
Dental
Vision
Basic and supplemental life
Short-term and long-term disability
Accidental death and dismemberment
Critical illness
Hospital indemnity
Long-term care
Health and dependent care FSA
Commuter benefit plan
Employee assistance program
Tuition reimbursement
Travel assistance
401(k)
Discretionary bonus program
PTO (15 vacation days, 3 personal days, 10 holidays and generous sick leave)
Group discounts on auto and home insurance and legal services

Company

Hachette Book Group

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Hachette Book Group is a US trade publisher.

Funding

Current Stage
Late Stage

Leadership Team

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Adam Fisher
Book Author
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Carolyn Pittis
Director, Enterprise Transformation
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Company data provided by crunchbase