Xylem Tree Experts · 1 week ago
Workers Compensation Claims Specialist - Norfolk, VA
Norfolk, VA
Full-time
Onsite
Mid Level
$60K/yr - $70K/yrXylem Tree Experts is seeking a Workers Compensation Claims Specialist to manage and administer workers’ compensation claims and programs. The role involves processing claims, ensuring compliance with regulations, and supporting employees through the claims process while collaborating with various stakeholders.
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Responsibilities
Receive, review, and process workers’ compensation claims promptly and accurately
Maintain detailed documentation and ensure timely reporting to insurance carriers
Ensure all claims and processes comply with state and federal workers’ compensation laws
Serve as the primary point of contact for employees regarding claims and benefits
Collaborate with insurance providers, medical professionals, and internal HR teams
Facilitate return-to-work programs and modified duty assignments when necessary
Track claim status, costs, and trends to identify risk areas
Prepare regular reports for management on claims activity and compliance metrics
Qualification
Required
Strong knowledge of workers' compensation laws
Attention to detail
Excellent communication skills to liaise between employees, medical providers, and internal teams
Experience in customer relations
Experience in project management
Experience in accident response management
Experience in claims intakes and workers comp adjustments
Experience in employee relations
Ability to accurately process claims and maintain compliance with regulations
Ability to review claims data, identify trends, and recommend improvements
Ability to resolve claim issues and facilitate return-to-work solutions effectively
Ability to handle sensitive employee and medical information with discretion
Ability to manage multiple claims and deadlines efficiently
Ability to communicate effectively, collaboratively, and problem-solve effectively with employees across various levels of the organization
Ability to foster a culture of collaboration
Ability to prioritize well and communicate in both written and verbal forms
Ability to coordinate risk management/safety efforts throughout various departments
Must be able to pass a background check and drug screen as required for this job
Must meet I-9 requirements
Preferred
Experience in managing and administering workers' compensation claims and programs
Benefits
Health insurance benefits for medical, vision, and dental
Option for enrollment in a 401K
Company
Xylem Tree Experts
Xylem Tree Experts offers line clearance tree trimming, vegetation management, and residential and commercial tree care services.
Founded in 1974
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2022-09-20Acquired
Leadership Team
Randolph Hoover
Chief Executive Officer
Jack Guffey
Chief Operating Officer
Recent News
PR Newswire
2025-10-10
Santee Cooper
2023-12-24
The Business Journals
2023-12-24
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