NextPlay Jobs ยท 1 day ago
Senior Business Analyst
Grand Rapids, MI
Full-time
Onsite
Senior LevelNextPlay Jobs is looking for a Business Analyst for a growing organization supporting a distribution-focused ERP environment. This role combines functional business analysis with technical execution, focusing on the Epicor Prophet 21 system to optimize workflows and improve data integrity.
Staffing & Recruiting
Hiring Manager
Ashley K.
Responsibilities
Partner with stakeholders across sales, operations, finance, inventory, and supply chain to gather, analyze, and document business requirements
Assess current-state P21 processes and identify opportunities for efficiency, automation, and standardization
Translate business needs into clear functional specifications and technical requirements
Support ERP enhancements, upgrades, and continuous improvement initiatives
Create and maintain process flows, use cases, and system documentation
Provide user support, training, and post-implementation validation to ensure successful adoption
Act as a trusted advisor to business leaders on system capabilities and best practices
Design, develop, and maintain Prophet 21 customizations using C# / .NET
Build, support, and troubleshoot integrations between P21 and third-party systems (WMS, EDI, eCommerce platforms, BI tools, etc.)
Write, optimize, and maintain SQL Server queries, views, and stored procedures
Troubleshoot ERP issues across application, database, and integration layers
Support P21 upgrades, patches, testing, and deployment activities
Ensure system performance, data integrity, and security best practices are upheld
Serve as a point of escalation for complex P21 system issues
Collaborate with internal IT teams, vendors, and consultants as needed
Monitor system usage and performance; recommend enhancements or architectural improvements
Support reporting and analytics needs tied to ERP data
Qualification
Required
Hands-on experience with Epicor Prophet 21 (P21)
Experience supporting ERP systems within a distribution, manufacturing, or wholesale environment
Strong functional knowledge of ERP modules including order management, inventory, purchasing, and finance
C#
ERP customizations and system integrations
Proven ability to translate business requirements into technical solutions
Strong communication skills with both technical and non-technical stakeholders
Organized, detail-oriented, and comfortable owning projects end to end
Company
NextPlay Jobs
AI-operated. Human-led. Connection-driven. NextPlay Jobs is redefining staffing.
Founded in 2025
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase