Apply on Employer Site

Old Second National Bank · 1 day ago

Full Time Teller - Aurora (West Galena)

Aurora, Illinois, United States

Full-time

Onsite

New Grad, Entry Level

$16.84/hr - $20.65/hr

0+ years exp

Old Second National Bank is a well-established bank in the Chicago area, committed to providing excellent service to its customers. The Teller role involves front line customer service, processing banking transactions, and balancing cash drawers while contributing to sales referral goals.

BankingFinanceFinancial Services

Responsibilities

Provides quality, personalized customer service (greeting/closing, uses customer name, telephone etiquette, error resolutions, and written communications)

Meets or exceeds established customer service expectations including manager observations

Processes checking and savings deposits/withdrawals by adhering to policies and procedures including ensuring proper endorsements, negotiability of item, validity of identification, and availability of funds

Processes various types of payments and orders according to policy and procedure including loan payments, real estate tax payments, money orders, and cashier’s checks

Counts, proves, and packages currency according to policy and procedure

Balances cash drawer and researches all teller differences within the specified timeframe

Effectively uses technology in order to accurately complete customer transactions

Participates actively in the branches efforts to reach assigned sales referral goals through meeting assigned individual goals

Participates in required in-house training sessions relating to sales, customer services, policies and procedures, compliance, product knowledge and Bank systems

Maintains flexibility to float to other branches and/or work dynamic schedules needed