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ALIGN PRECISION · 1 day ago

Program Manager

Horsham, PA

Full-time

Onsite

Director/Executive

16+ years exp

ALIGN PRECISION is a company focused on precision engineering, and they are seeking a Program Manager to oversee the successful development and implementation of major programs. The role involves managing program budgets, leading proposals, and ensuring customer satisfaction through effective communication and resource management.

IndustrialMachinery ManufacturingManufacturing

Hiring Manager

Matthew Tabah

Responsibilities

Provide clear objectives and direction in line with project/program scope

Maintain accurate reporting of program and project performance, including external customer scorecards and survey results to drive improvements within team

Drives accountability for performance to key objectives

Coordinate resource sharing with Program Managers and scheduling

Conduct lessons learned review with team

Improve profitability

Negotiate with customers for expedites and change order costs

Review make/buy decisions within program/projects to support cost and/or schedule

Identify and manage cost reduction initiatives including material, labor and tooling savings

Lead technical inquiries to understand and improve quality issues

Resolve customer related delays (CSTOPS)

Solve customer problems and meet their needs

Negotiate with customers regarding purchase order placement, quote determination, lead times, tooling, digital data, pricing, contracts, shipment dates, and delivery reports, etc

Communicate with customers to verify orders, define and make targets accordingly

Serve as primary customer point of contact for on and off-site visits

Increase total order volume

Prepare and present program review and marketing information to customers

Build customer relations through regular customer contact

Conduct analysis of customer potential and present recommendations to management

Identify and resolve potential risks

Ensure programs are adequately resourced: materials, tooling, personnel, customer-provided items, outsourced items

Other duties as assigned

Qualification

Program ManagementBudget ManagementCustomer RelationsMicrosoft Office ProficiencyProblem SolvingCommunication SkillsOrganizational SkillsDetail Oriented