Stearns Weaver Miller · 19 hours ago
Multimedia Technical Support Specialist
Stearns Weaver Miller is a full-service commercial law firm serving clients throughout Florida, and they are seeking a full-time Multimedia Technical Support Specialist to work in their downtown Miami Office. The role involves providing graphic and audio support for various practice groups, particularly in the litigation department, and includes responsibilities such as courtroom operation, multimedia design, and technical support for AV equipment.
Responsibilities
Provide courtroom / hot seat operation activities during trial, arbitrations, mediations, hearings, and client meetings
Create and design graphics and presentations which may include charts, floor plans, and site plans using tools such as PowerPoint and Photoshop
Set up and test computer / AV equipment and presentation software in conference rooms, courtrooms , other off-site locations as well as virtually for various practice groups and marketing events
Configure, manage, maintain and support all video conference technologies and AV equipment
Record, convert and edit videos, create video clips, create DVD videos with menus and custom labels
Convert images and documents to meet requested formats
Design and develop dynamic, interactive and user friendly multimedia training solutions
Test and provide recommendations regarding trial presentation software, AV equipment and graphic designs in connection with firm-related projects and events
Stay abreast of new developments in litigation and AV software/hardware through literature, user groups and seminars
Work with other IT staff to resolve issues and share knowledge
Assist with other projects and tasks as assigned
Qualification
Required
Technical or Associate's degree in computer science, audio visual or related program preferred
3-4 years' work experience in multimedia; within a legal environment, a plus
Must have advance knowledge of Adobe Creative Suite (Photoshop) and MS Office Suite (Word, Excel, PowerPoint, Outlook)
Knowledge of trial presentation software (i.e. Trial Director and OnCue)
Familiarity with multimedia (audio/video) software/formats
Proven teamwork and customer service-oriented skills with the ability to interface with staff at all levels
Advance knowledge of multimedia design (digital, print and video)
Strong technical and computer skills
Demonstrated experience with troubleshooting hardware and software problems
Advance knowledge of virtual teleconferencing platforms (i.e. Zoom, WebEx, Microsoft Teams, Skype)
Able to lift 65 pounds or more (printer, computer, etc.)
Must be able to work independently in a fast paced work environment
Ability to quickly adapt and provide innovative solutions
Ability to organize, coordinate, prioritize assignments and anticipate resource needs
Ability to work under pressure while handling multiple assignments
Must be able to travel and work overtime including weekends and holidays depending on case load; flexibility is key
Strong communication and writing skills are emphasized
Must be extremely customer-service oriented
Preferred
iManage/FileSite, a plus