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Chapters Health System · 1 day ago

Team Secretary

The Villages, FL

Full-time

Onsite

New Grad, Entry Level

$16.48/hr - $23.69/hr

Chapters Health System is a company dedicated to providing outstanding patient care and customer service in their communities. The Team Secretary is responsible for providing administrative support to the Clinical Manager and the Clinical Team, ensuring efficient communication and organization within the team.

Health CareHospitalNon Profit

Responsibilities

Provides administrative support for Clinical Manager and Clinical Team

Orders office supplies and processes mail

Responds as a professional first-line resource for answering clients' concerns

Assists with computer, phone, voicemail and service issues

Updates daily census and prepares weekly IDG paperwork

Triages physician order calls to appropriate person

Completes and follows through on requests for Per Diem staff. Follows through with scheduling process per established policy

Maintains stock forms. Responsible for exchanging revised forms and replacing with new forms

Sends out and assists manager with reports

Responsible for physician and team notification of patient expiration, change in location (transfer to hospital, SNF, ALF, home) and revocation

Performs other duties as assigned

Qualification

Organizational skillsCommunication skillsTyping skillsCustomer relationsMedical terminologyComputer literacyCrisis managementShift prioritiesEmotional stress managementTime management

Required

High School Diploma required

Excellent typing, organizational, time management and communication (written and verbal) skills

Computer literate with familiarity of Word processing and spreadsheet applications

Able to remain calm and troubleshoot/handle patient/family crisis situations

Ability to shift priorities

Able to manage the emotional stress of working with terminally ill patients and their families

Ability to perform the essential functions and physical requirements (including, but not limited to: lifting items, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodation

Satisfactorily complete competency requirements for this position