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Wright Brothers Construction Company, Inc. · 1 day ago

Technical Office Administrator

Charleston, TN

Full-time

Onsite

Entry Level

1+ years exp

Wright Brothers Construction Company, Inc. is a well-established civil contractor recognized in the Southeastern United States. They are seeking a Technical Office Administrator to support their Training and Development department by managing the Learning Management System and providing superior customer service.

Civil EngineeringConstructionLandscaping

Hiring Manager

Karyn Farnham, PHR

Responsibilities

Manages the day-to-day operations of the Learning Management System (LMS), including the definition and application of policies and best practices, training LMS users according to their specific access levels, creating and publishing learning content as assigned, contributing to ongoing system improvements, coordinating resolution of system issues, generating reports, and assisting learners with troubleshooting issues in accessing and leveraging learning resource

Creates and manages the overall course structure and sets up course programs based on specifications from the Learning and Development team

Contributes to creating, documenting, and training LMS system standards, policies, and procedures; maintains data integrity rules and processes

Identifies and communicates opportunities for process and quality improvements, providing feedback on usage, challenges, and suggested enhancements

Partners with LMS provider to remain current on system specifications and updates

Provide end-user support, including application support, e-learning, training support requests, and other areas as requested

Performs other duties as assigned

Qualification

LMS administrationTechnical skillsMicrosoft Office (Excel)Video/Media content creationGraphic design platformsBilingual (Spanish)Communication skillsProblem-solvingOrganizational skillsTeam-oriented mindset