Senior Training Program Manager jobs in United States
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OutScout ยท 1 week ago

Senior Training Program Manager

positionNYC Metro Area
timeFull-time
remoteHybrid
seniorityMid, Senior Level
money$100K/yr - $140K/yr
date5+ years exp

OutScout is a leading AI-powered data and marketing technology company seeking a Senior Training Program Manager. In this role, you will develop and deliver impactful training initiatives for employees, partners, and customers, while collaborating across teams to enhance training operations and create self-service learning materials.

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Hiring Manager
Emily Walsh
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Responsibilities

Develop, deliver, and maintain end-user product training for internal teams, partners, and customers through a blend of virtual sessions and on-demand content
Enable users to leverage data to drive measurable business value and product adoption through best practices and success-focused instruction
Partner with colleagues to build and maintain up-to-date learning assets
Contribute to curriculum design by developing exercises, labs, and assessments
Support the creation of Train-the-Trainer programs and comprehensive training kits
Enhance the scalability and effectiveness of training programs using an LMS and related tools
Collaborate with Product Management to share insights that inform product improvements
Engage with subject matter experts to deepen your technical expertise

Qualification

Data platforms experienceSQL proficiencyInstructional design experienceCloud computing knowledgeMarketing technology familiarityInterest in learningCommunication skillsCustomer-focusedResults-driven

Required

Experience with data platforms or marketing technology platforms
Basic understanding of Sequel, or willingness to take a Sequel crash course
Strong understanding of databases, big data, cloud computing, AI, and large language models (LLMs), with proficiency in basic SQL
Familiarity with marketing technology and digital marketing strategies
Minimum of 5 years of experience in related technologies, ideally within an enterprise B2B SaaS environment
Customer-focused, with a passion for helping learners succeed
Excellent written and verbal communication skills
Ability to effectively teach and communicate complex topics to diverse audiences
Demonstrated success in bridging data, technology, and business value
Deep interest in learning and sharing knowledge
Experience with instructional design, adult learning theory, and training best practices
Ability to quickly learn new technical concepts and teach them with clarity and enthusiasm
Results-driven, with an iterative approach to continuous improvement
Willingness to travel up to 5% as needed

Preferred

Experience with APIs and video-based learning content is a plus

Benefits

10% bonus
Equity options

Company

OutScout

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OutScout is a platform that provides revenue management, branding, talent acquisition, leadership advisory, and career management services.
dateFounded in 2018
location
Austin, Texas, USA
people-size2-10 employees
web-link
https://www.outscout.io

Funding

Current Stage
Early Stage

Leadership Team

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Gareth Webb
Founder and CEO
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Company data provided by crunchbase