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Kaiser Permanente · 20 hours ago

Receptionist II-Laboratory

Honolulu, HI

Full-time

Onsite

New Grad, Entry Level

0+ years exp

Kaiser Permanente is a healthcare organization seeking a Receptionist II for their laboratory. The role involves performing routine receptionist duties, handling calls, maintaining patient confidentiality, and managing laboratory reports and supplies.

Health CareHospitalMental HealthNon ProfitPersonal Health

Comp. & Benefits

Responsibilities

Performs reception duties; receives incoming, outgoing and inter-office calls; ascertains needs of caller; obtains and records necessary information; triages calls or takes messages; gives limited non-confidential information as well as confidential laboratory results to medical staff; calls prioritized lab results to ordering person using Laboratory Information System

Assures confidentiality of all patient information

Receives, gathers, computes, records, and compiles information and data for routine or special reports, records, and statistics

Sorts and distributes laboratory reports; maintains files

Requests or requisitions materials and supplies to assure adequate inventory

Accesses data using CRT/keyboard computer terminals

Operates, maintains, and uses microfilm camera; organizes, sorts and verifies source documents for microfilming; retrieves and verifies microfilm data on readers/searcher

Operates, maintains, and uses variety of printers (e.g., high speed and laser printers); organizes, sorts and prints interim and final copies of patient results for distribution and charting

Operates and maintains burster in producing and preparing laboratory reports

Using Laboratory Information System, generates, processes, and distributes laboratory reports as scheduled; monitors Laboratory Information System for problems and notifies supervisor of such occurrences

Demonstrates knowledge, skills, and abilities necessary to provide care and/or service appropriate to age groups served

Demonstrates knowledge, skills, and abilities necessary to provide culturally sensitive care and/or service

Performs other duties and accepts responsibility as assigned

Directs patient to other areas to expedite service; assists with non-professional and non-technical patient care duties when required

Types correspondence, records, and forms; uses office machines such as typewriter, adding machine, duplicator and telephone

Qualification

Laboratory Information SystemMedical terminologyTyping 35 wpmWord processingPC applicationsCustomer serviceOral communicationWritten communicationAttention to detail

Required

High school diploma with coursework in science, biology, and typing; or equivalent combination of education (lesser) & experience may be considered in lieu of requirements

Knowledge of receptionist skills with ability to use telephone system

Knowledge of medical terminology

Type 35 wpm

Demonstrated knowledge of and skill in customer service, oral communication, and written communication

Talking to co-workers, customers, outside vendors, and on the telephone

Reading, writing, speaking, understanding English

Training/giving and receiving instructions

Mathematical ability, attention to detail (e.g. organization, prioritization, proofing), concentration, and alertness