NVA General Practice · 1 day ago
Vice President of Operations
United States
Full-time
Remote
Director/Executive
$0/yr - $290K/yr
15+ years expEthos Veterinary Health is seeking a dynamic and collaborative Vice President of Operations to lead operations in their West region, encompassing 75 hospitals and 5,000+ team members. This role is pivotal in partnering with cross-functional leaders to drive innovation, implement transformative initiatives, and build scalable operations that support a 'One Ethos' culture while preserving each hospital’s local identity.
HospitalMedicalPetVeterinary
Responsibilities
Cross-Functional Leadership: Foster strong, trust-based partnerships with corporate departments (e.g., HR, Finance, Clinical Services, Marketing) to align strategic goals, leverage resources effectively, and drive system-wide innovation
Change Leadership: Partner with Division Leaders, Medical Directors, and Hospital Directors to lead through change, enable adoption of best practices, and ensure successful implementation of new initiatives across diverse environments
Innovative Growth: Champion a culture of innovation and continuous improvement. Proactively identify and pilot creative operational strategies that elevate clinical care, client experience, and team engagement
Field Engagement: Maintain a strong and consistent field presence, building meaningful relationships with hospital teams to stay closely attuned to their opportunities and challenges
Strategic Operations: Own full P&L responsibility for the region. Design and deploy operational plans that align with Ethos’ mission and long-term strategy, tracking and adjusting for results-driven impact
Performance Management: Support and develop high-performing field operations teams. Establish clear metrics, monitor performance, and coach leaders toward excellence and accountability
Cultural Stewardship: Integrate hospital cultures with the 'One Ethos' vision while respecting the individuality of each practice. Foster an inclusive environment where innovation, collaboration, and professional development thrive
Qualification
Required
15+ years of senior leadership experience in multi-site healthcare, veterinary, retail, or service-based environments
A proven track record of building cross-functional alliances and influencing change in decentralized organizations
Strong business and financial acumen with deep understanding of growth levers, operations, and performance management
Ability to translate vision into action, balancing long-term strategy with near-term execution
A compelling communicator with exceptional interpersonal skills—able to engage diverse clinical and non-clinical teams
Demonstrated change agent who brings a blend of analytical thinking and creative problem-solving to complex challenges
Bachelor's degree required
Preferred
Advanced degree preferred
Benefits
Medical
Dental
Vision benefits
Vacation
Sick leave
401(k)
And more depending on location.
Company
NVA General Practice
At NVA General Practice, we’re on a mission to give every pet their best life.
10001+ employees
H1B Sponsorship
NVA General Practice has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2023 (6)
2022 (3)
2021 (6)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$128MKey Investors
OMERS Private EquitySummit Partners
2019-06-17Acquired
2017-07-07Private Equity
2007-05-01Private Equity· $128M
Leadership Team
John Bruno
Chief Executive Officer
Recent News
Morningstar.com
2025-11-11
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