Sales Coordinator, AllPayer | Internship | Remote | NantHealth jobs in United States
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NantHealth · 2 days ago

Sales Coordinator, AllPayer | Internship | Remote | NantHealth

NantHealth is a technology company that simplifies healthcare by managing data and decisions to improve patient care. The Sales Coordinator Intern will learn and improve operational efficiency for the AllPayer sales team by reviewing current processes and automating where possible.

Health CareHealth DiagnosticsHospitalMedicalTherapeutics

Responsibilities

Monitor and follow up on our billing email inbox, automating processes where feasible
Follow up on cancellation requests
Follow up on users requesting invoices
Follow up on users needing to update payment
Misc
Follow up on Involuntary cancellations due to lack of payment, automating processes where feasible
Follow up with users on the account that they need to update their payment to continue using services
Ensure NaviNet permissions/services are turned off
Re-instate users who wish to continue and turn their NaviNet permissions/services back on
Follow up on Voluntary cancellations, automating processes where feasible
Reach out to these users to gain feedback onto why they wished to cancel
Try to win-back users
Future Expanding Responsibilities May Include
Upsell
Reach out to users that are on our legacy subscriptions to try to switch over to our new packages
Look at our Basic and Premium customers to try to upsell to higher subscription tiers

Qualification

Microsoft applicationsSalesForceCustomer serviceAttention to detailCommunication skills

Required

Actively in pursuit, or recent completion, of a Bachelor's Degree
Previous customer service experience (in-person or over the phone)
Competency in the use of Microsoft applications such as Word, Excel, and Teams
Significant attention to detail
Knowledge of, or ability to learn, related system applications such as SalesForce, etc

Benefits

Robust medical, dental, and vision insurance
Financial planning assistance
Physical and mental wellness discounts
Optional annual subscription to the Headspace app
Unlimited access to our online learning platform
Paid Time Off (hourly) / Flex Time Off (salaried) programs for Full Time employees
Growth and Development opportunities
401(k), including a 3% company match
Paid Holidays
Paid Parental Leave, including a flexible return-to-work program
Employee Assistance Program
Discounts on popular cell phone plan providers
Life & Disability Insurance
Travel Assistance
Education Assistance Program
And much more!

Company

NantHealth

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NantHealth is a healthcare company providing an evidence-based platform for healthcare diagnostics. It is a sub-organization of NantWorks.

Funding

Current Stage
Public Company
Total Funding
$980.2M
Key Investors
VeradigmCelgeneVerizon Ventures
2023-03-06Post Ipo Debt· $22.5M
2021-05-06Post Ipo Debt· $147.5M
2016-12-01Post Ipo Debt· $102.7M

Leadership Team

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Lauren Schiegg
Chief Operating Officer
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Ron Louks
Chief Operating Officer
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Company data provided by crunchbase