Ken Garff Automotive Group ยท 1 month ago
Internet Lead Specialist
Ken Garff Kia Phoenix - Phoenix, AZ
Full-time
Onsite
New Grad, Entry LevelKen Garff Automotive Group is a unique dealership group aiming to change the automotive industry. They are seeking an Internet Lead Specialist who will provide excellent customer service by responding to leads, scheduling appointments, and maintaining customer relationships.
AutomotiveSales
Responsibilities
Respond to phone and internet leads promptly and in accordance with the Ken Garff follow up processes
Provide excellent customer service by listening to customer inquiries and requests, asking questions to identify needs, and resolving customer concerns
Schedule appointments with customers to view and test drive new and used inventory
Document and update customer records based on interactions
Develop and maintain a knowledge base of the new and used inventory the dealership carries
Establish and maintain great customer relationships that encourage repeat and referral business
Qualification
Required
Congenial and cooperative with an efficient, precise work ethic
Friendly and cooperative with an ability to quickly connect with customers
Excellent verbal and written communication skills; deals creatively, logically and empathetically with customers and coworkers
High School diploma or equivalent required
Must be able to provide references upon request
Preferred
College degree preferred
Benefits
Competitive compensation package and 401k with company match
Wellness Time Off, plus holidays, plus a Personal Purpose Day
Medical, Dental, Vision, Disability Insurance, AD&D and Life Insurance
Flex Spending, Health Savings Account, EAP, Wellness Plan, Mental Health Support, Diabetes Management Program, and Parental Leave Stipend
Year-end bonus program for ALL employees (*Garff Giveback*)
Employee discounts on vehicle purchase, parts, service and more!
Company
Ken Garff Automotive Group
Ken Garff founded his business in 1932 upon the principles of honesty, integrity, personalized customer service, and being a good corporate citizen.
Founded in 1932
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
James M "Jim" Campbell, CPA
Chief Financial Officer
Brent Lessing
Chief Information Technology Officer
Recent News
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