SCM Associates, Inc. · 20 hours ago
Case Management Administrative AssistantSummaryResponsibilities and DutiesSupervisory ResponsibilitiesPeople ContactDecision MakingSupervision ReceivedMinimum Position QualificationsPhysical DemandsWork EnvironmentAt Will Employment
Signal Hill, CA
Full-time
Onsite
Entry Level
2+ years expSCM Associates, Inc. is seeking a Case Management Administrative Assistant to support Case Managers with various administrative duties. The role involves managing records, scheduling appointments, and providing general administrative support to ensure efficient case management operations.
Health CareHealth InsuranceMedical
Responsibilities
Types and sends general office correspondence, letters, and forms
Provides general administrative support to the Case Managers, including screening and directing phone calls, calendar, phone calling, and travel
Performs general information research as assigned and summarizes it in verbal and/or written form
Performs routine case management tasks assigned by the Case Manager, including scheduling patient appointments, arranging for associated needs such as transporta-tion and translation, and submitting authorization forms
Enters and maintains case data in databases and other office software and transfers information among programs, including prepopulating reports
Organizes travel and service arrangements and other engagements and communicates with service providers
Documents in writing all work activities and time required to perform them
Communicates effectively via phone, e-mail, or fax with company personnel, vendors, customers, and clients
Notifies management staff of any issue related to quality of service provided or legali-ties
Performs other related duties as assigned in accordance with the necessary job function
Qualification
Required
High school education
Prior computer experience
Two years related experience and/or training or equivalent combination of education and experience
Ability to read, analyze, and interpret information
Ability to effectively present information and respond to questions from customers and managers regarding the case management process
Ability to speak effectively on the phone to customers
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
Ability to deal with problems involving several variables in standardized situations
Knowledge of database software, internet software, and Microsoft word processing and spreadsheet software
Valid California driver's license and valid automobile liability insurance
Ability to organize and evaluate workload and prioritize projects
Ability to meet deadlines
Ability to complete multiple, simultaneous projects with accuracy and efficiency
Ability to problem solve
Detail orientation
Company
SCM Associates, Inc.
"Improve the Care, Reduce the Cost," it’s not a slogan to SCM; it’s our core purpose.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase