Visa · 1 day ago
Sr. Manager - Site Reliability Engineer
Ashburn, VA
Full-time
Hybrid
Senior Level, Lead/Staff
$162K/yr - $260K/yr
8+ years expVisa is a world leader in payments and technology, dedicated to redefining the future of commerce. As a Senior Manager, you will lead efforts in Site Reliability Engineering, ensuring the reliability and performance of services while fostering a collaborative team culture.
BankingFinanceFinancial ServicesInformation TechnologyMobile PaymentsPayments
Responsibilities
Ensure the security and safety of application services and platforms. Lead efforts to enhance operational practices with a focus on efficiency, security, and excellence
Maintain zero downtime by swiftly addressing any issues to ensure environments are always operational. Conduct rapid root cause analysis and implement remediation in production environments after thorough testing
Oversee all activities within the environment, including deploying new code
Foster an inclusive, innovative, and collaborative team culture
Build strong partnerships with key stakeholders, including product management, engineering, design, and operations
Communicate effectively with both technical and business partners to create frameworks for discussing complex topics
Regularly analyze the environment and promote the adoption of automation and Generative AI to stay competitive
Lead cloud infrastructure adoption and migration, ensuring a seamless transition with minimal downtime
Run problem bridges by collaborating with different functional and technical teams, escalating issues as needed for timely resolution
Proactively share important context and information with relevant stakeholders
Qualification
Required
8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD
Expertise in Site Reliability Engineering (SRE) principles and practices
Experience with cloud platforms (AWS, Azure, Google Cloud)
Experience with security protocols
Experience with cloud migration
Experience with automation tools
Proficiency in containerization technologies (Docker, Kubernetes)
Proficiency in observability tools
Proficiency in distributed caching systems
Team mentorship skills
Ability to foster a culture of collaboration and continuous improvement
Strong communication skills for effective collaboration with cross-functional teams
Problem-solving abilities
Drive innovation and prioritize tasks efficiently
Experience in fast-paced 24x7 environments
Experience in swiftly resolving live production issues
Preferred
9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
Strong work ethic, self-starter, ability to work in a fast-paced, team-oriented environment, and comfortable working with a global team
10+ years of relevant work experience and a bachelor's degree in computer science
8+ years of experience with JAVA, J2EE applications, and a deep understanding of Web Services technologies: REST & SOAP
4+ years of experience managing applications on Containers (Docker) and Cloud (AWS, GCP, Azure)
Good understanding of Linux, Jenkins, .NET or Java-based web applications, MySQL/MSSQL/Oracle database concepts, Tomcat services, and web applications on Apache
Ability to build deployment scripts and automated solutions using scripting languages such as Shell scripting (Bash), JavaScript, Python, or others
Good understanding of infrastructure components like Linux operating systems, virtual machines, MQ, storage, etc
Knowledge of Generative AI capabilities and use cases to enable such capabilities in the environment
Prior experience working in 24x7 environments
Exceptional analytical and problem-solving skills, along with strong oral and written communication abilities
Proven proficiency in troubleshooting, root-cause analysis, application design, and implementing major components for large projects
Experience building tools to automate production support activities, enhancing the efficiency and productivity of service desk and operations groups
Good understanding and knowledge of observability tools
Benefits
Medical
Dental
Vision
401 (k)
FSA/HSA
Life Insurance
Paid Time Off
Wellness Program
Company
Visa
Visa is a multinational financial services company that facilitates electronic payment systems throughout the world.
10001+ employees
H1B Sponsorship
Visa has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (459)
2024 (424)
2023 (416)
2022 (515)
2021 (351)
2020 (407)
Funding
Current Stage
Public CompanyTotal Funding
unknownKey Investors
TNB Financial Services
2016-09-10Post Ipo Equity
2008-03-19IPO
Leadership Team
Ryan McInerney
Chief Executive Officer
Chris Suh
EVP & Chief Financial Officer
Recent News
Payments Dive
2026-01-08
2026-01-08
2026-01-07
Company data provided by crunchbase