NEOGOV · 2 days ago
Emergency Services Dispatcher 1 (Multi-PCN)
Fairbanks, AK
Full-time
Onsite
Entry Level
$29.64/hr - $29.64/hr
2+ years expNEOGOV is seeking an Emergency Services Dispatcher 1 with the Alaska State Troopers. In this role, you will provide critical support for law enforcement activities by answering emergency and non-emergency calls and assisting field enforcement units.
GovTechHuman ResourcesInformation TechnologySoftware
No H1B
Responsibilities
Maintain positivity and resiliency while providing support for the field enforcement units of the Department of Public Safety at the Alaska State Troopers Northen Operations Center
Display professionalism, compassion, and support to all individuals contacted in the line of duty. This includes, but is not limited to, the public, field enforcement units, civilian staff, other agencies, and coworkers
Answer emergency and non-emergency calls for service via radio and phone for areas throughout the State of Alaska
Qualification
Required
Two years of work experience. This experience must include six months of experience that entails clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs
The ability to type at a net speed of 30 words per minute with no more than three errors per minute
Specific positions in this job class may require incumbents to be Emergency Medical Certified, Emergency Police Certified, or Emergency Fire Dispatch Certified
Shift work may be required
A background investigation will be required upon initial employment
This job class requires individuals to multitask and maintain emotional control and composure to work effectively during emergencies, crisis situations, and/or extremely stressful conditions
Applicants with the ability to produce consistently high-quality work in an environment with numerous interruptions and rapidly shifting priorities
Applicants with the ability to work with confidential and sensitive information
Applicants who are willing to work shiftwork, weekends, holidays, and overtime
Applicants with the ability to operate multiple telephone lines
Applicants with exceptional critical thinking skills
Benefits
Health insurance, which includes employer contributions toward medical/vision/dental
Employer paid Basic Life insurance with additional coverage available (amount depends on Bargaining Unit)
Group-based insurance premiums for Term life (employee, spouse or qualified same sex partner, and dependents)
Long-term and short-term disability
Accidental Death and Dismemberment
Long-term care (self and eligible family members)
Supplemental Survivor Benefits
Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses
Membership in the Public Employees Retirement System (PERS)/Teachers' Retirement System (TRS)
Matching employer contribution into a defined contribution program (new employees)
Employer contribution into a defined benefit or defined contribution program (current employees)
Contributions to the Alaska Supplemental Annuity Plan in lieu of contributions to Social Security
Option to enroll in the Alaska Deferred Compensation Program
Personal leave with an accrual rate increase based on time served
Twelve (12) paid holidays a year
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase