CORE Benefits & Investments, LLC · 2 days ago
Internal Service & Sales Support Specialist
Knoxville Metro
Full-time
Onsite
New Grad, Entry Level
$50K/yr - $50K/yrCORE Benefits & Investments, LLC is seeking an Internal Service & Sales Support Specialist to join their Benefits Team. The role involves bridging sales representatives and clients to ensure seamless service delivery, handling administrative duties, and managing customer inquiries to support smooth sales flow and excellent client relations.
Employee BenefitsFinancial ServicesInsurance
Responsibilities
Prepare proposals, quotes, and presentations for the sales team
Process new lines and case installations to meet coverage timelines
Maintain accurate records of sales activities and customer interactions in our CRM
Collaborate with sales to assess customer needs and recommend solutions
Serve as a primary point of contact for client inquiries; ensure they receive timely and accurate information
Resolve customer issues professionally and follow up post-installation to gather feedback
Liaise between sales, management, carriers/vendors to ensure smooth communication
Stay updated on product knowledge and industry trends
Provide ongoing support to ensure client satisfaction and loyalty
Qualification
Required
Strong organizational skills and attention to detail
Exceptional customer service mindset and problem-solving abilities
Focus on delivering outstanding service consistently
A background in Employee Benefits or Group Insurance fields
Benefits
Comprehensive medical, dental, and vision insurance
401(k) retirement plan with Profit-Sharing Plan
Paid vacation and holidays
Life and disability insurance
Company
CORE Benefits & Investments, LLC
Advisory services are offered through Alliance Wealth Management Partners LLC dba Core Benefits & Investments (“Core”).
Founded in 2007
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase