Remote to Phoenix Customer Service Representatives jobs in United States
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TEKsystems · 23 hours ago

Remote to Phoenix Customer Service Representatives

positionUnited States
timeFull-time
remoteRemote
seniorityEntry Level
money$16/hr - $16/hr
date1+ years exp

TEKsystems is seeking Customer Service Representatives to join their team. In this role, you will provide outstanding support to members and clients while coordinating transportation services for ADA Core Services and other disability-based programs.

Information Technology
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H1B Sponsor Likelynote

Responsibilities

Handle inbound and outbound calls to assist members, clients, and facilities
Verify eligibility and schedule non-emergent transportation and paratransit services
Provide top-quality customer service to a diverse population
Enter and maintain accurate data in transportation management systems
Process picture IDs and manage office supplies and equipment
Respond to inquiries and document complaints professionally and promptly
Support special projects and maintain confidentiality in compliance with HIPAA regulations

Qualification

Call center experienceHigh-volume call handlingAutomatic dialer systemCustomer serviceData entryHIPAA compliance

Required

Minimum: 1 year of call center experience (any industry)
Ability to work with an automatic dialer system (calls are back-to-back)
Dedicated workspace and reliable internet (30 Mbps minimum; no hotspots)
Must be fully available during work hours (cannot be in a caretaking role)
ALL candidates must live within 40 miles of Phoenix, AZ

Preferred

Experience managing high-volume calls (approx. 80/day)

Company

TEKsystems

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Glassdoor3.9
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At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
dateFounded in 1994
location
Hanover, Maryland, USA
people-size10001+ employees
web-link
http://www.teksystems.com

H1B Sponsorship

TEKsystems has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)

Funding

Current Stage
Late Stage

Leadership Team

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Ryan Skains
Vice President, TEKsystems Global Services
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