Kohler Hospitality ยท 1 day ago
Lodging Intern, The American Club
Kohler Hospitality is a company focused on gracious living through its products and services. They are seeking a Lodging Intern to gain operational understanding of the Hospitality department, training in various roles to develop management skills and customer service expertise.
Hospitality
Responsibilities
Obtain an operational understanding of the Hospitality department the intern is assigned to
Intern will train in all departmental functional positions with the intent of developing skills to a level where the intern will manage the function independently when the appointment manager is not scheduled
Intern may learn financial aspects of the department based upon assignment
There will also be a focus on management skills in order to provide the intern a comprehensive understanding of how to successfully manage a team
Scheduling
Interviewing front line staff
Leading daily communications
Building member relations and problem solving
Serving as Manager on Duty
General customer service skills learned in the various roles they will train in
Interaction with members of the Executive Management Committee of the Kohler H&RE Group
Performance Management and performance evaluations
Will learn to be proficient in Touch, Springer Miller, Microsoft Office, Kohler Intranet, Infogenesis, Timesaver, Workplace Ordering System, and Inventory Management based on assigned internship
Intern will be assigned a final project which will be a presentation for the Executive Management Team. The presentation will focus on key learning from their internship as well as reporting out on their assigned project
Qualification
Required
Currently enrolled as a junior level student in a four year college program
Emphasis of study must be focused on hospitality, resort, or spa management
Strong academic performance with a 3.0 GPA or higher
Strong organizational, leadership and communication skills
Must have reliable transportation
Applicants must be authorized to work in the US without requiring sponsorship now or in the future
Benefits
Health
Vision
Dental
401(k) with company matching