Alpha Consulting Corp. ยท 3 days ago
Network/Operations - Help Desk Support - Sr Help Desk Support - Sr
Plano, TX
Full-time
Onsite
Senior Level
$20/hr - $23/hrAlpha Consulting Corp. is a company focused on providing operational support and change management solutions. They are seeking a Senior Help Desk Support professional to manage communications, support platform teams during releases, and coordinate issue resolution within a fast-paced environment.
ConsultingPharmaceuticalStaffing Agency
Responsibilities
Sending communications across the enterprise
Supporting platform and engineering teams during releases
Coordinating issue resolution when there are impacts
Working extensively in Google Sheets
Using basic SQL for filtering and data accuracy checks
Qualification
Required
Strong technical support background
Understanding of processes
Experience using Google Sheets, ServiceNow, and basic SQL for filtering, reporting, and enterprise-level change management
Company
Alpha Consulting Corp.
Alpha Consulting Corp. has been exceeding expectations in the IT, pharmaceutical, and clinical staffing business since 1994.
Founded in 1994
201-500 employees
H1B Sponsorship
Alpha Consulting Corp. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (4)
2023 (3)
2021 (4)
2020 (6)
Funding
Current Stage
Growth StageCompany data provided by crunchbase