MoeGo · 1 day ago
Solutions Engineer - Enterprise
United States
Full-time
Remote
Mid, Senior Level
3+ years expMoeGo is dedicated to transforming the future of pet care businesses by providing comprehensive technology solutions for entrepreneurs. As a Solutions Engineer, you will lead the technical pre-sale and post-sale journey, working closely with enterprise clients to design and implement scalable solutions that streamline their operations.
Mobile AppsPetSoftware
Responsibilities
Partner with Sales to lead technical discovery and pre‑sales for enterprise grooming, boarding, daycare, and franchise customers
Deliver consultative demos and technical walkthroughs tailored to executive and operational stakeholders
Design customized, scalable solutions aligning MoeGo’s platform capabilities (APIs, integrations, workflows, security protocols) with customer requirements
Provide insights on system architecture, integration possibilities, data migration strategies, and long‑term scalability
Work alongside Implementation Managers to translate scoping artifacts into detailed technical runbooks
Troubleshoot advanced configuration issues and guide teams through complex cut‑over scenarios
Work with the eng team to finalize system integration design and implementation plan and forge collaborative processes between inhouse and customer TLs for system integration
Create technical documentation, integration guides, and playbooks to streamline enterprise onboarding and support
Produce architecture diagrams and best‑practice playbooks for phased, scaled rollouts
Collaborate with Product and Engineering to communicate enterprise needs, recommend enhancements, and influence the roadmap
Maintain deep fluency in all MoeGo enterprise modules and third‑party integrations
Qualification
Required
Technical Consulting Experience: 3–5+ years in solution/sales engineering or technical consulting for SaaS
Analytical Problem‑Solving: Comfort designing complex data flows, mapping integrations, and resolving technical challenges under tight timelines
Communication & Facilitation: Expert at running discovery workshops, presenting to executives, and authoring clear runbooks and architecture docs
Collaborative Spirit: Proven track record of partnering with Sales, Product, Engineering, and Implementation teams to deliver cohesive solutions
Preferred
Domain Fluency: Background in pet care operations or adjacent hospitality, with an ability to 'speak operator.'
A strong sense of ownership, problem-solving mindset, and passion for helping customers succeed
Benefits
Flexible benefit plans to employees and their family members at no cost to the employees
401(k) matching
Company
MoeGo
MoeGo is a software solution designed for pet care business and professionals.
51-200 employees
H1B Sponsorship
MoeGo has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (1)
Funding
Current Stage
Growth StageTotal Funding
$31MKey Investors
Base10 PartnersConductive Ventures
2024-07-25Series Unknown· $0.5M
2024-03-04Series A· $24M
2022-04-15Seed· $6.5M
Leadership Team
Ethan Dong
Founder and CEO
Emma Chen
Co-Founder
Recent News
Company data provided by crunchbase