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Bank of Colorado · 1 day ago

BRANCH OPS MGR I

Palmer, Nebraska

Full-time

Onsite

Entry, Mid Level

2+ years exp

Bank of Colorado is a family-owned, community bank based in Nebraska, focused on building lasting banking relationships. The Branch Operations Manager I oversees day-to-day operations for the branch, supervises retail branch personnel, and ensures compliance with bank policies and procedures.

BankingFinancial ServicesInsuranceVenture Capital

Responsibilities

Oversee Operations, including making sure bank policy and procedures are followed

May perform personal banking duties including advising customers of all bank services, opening new accounts, and teller functions

Responsible for supervising employees to meet branch goals including obtaining fee include and meeting budget. This is accomplished by assigning work, taking actions to ensure quality work for customers, scheduling, conducting performance reviews, recommending salary actions, and providing training for staff

Promotes bank services. Participates in various professional and personal activities within the community

Performs customer service-related duties such as answering telephone inquiries, closing accounts, ordering checks and ensuring appropriate levels of customer service

Ensures compliance of branch with bank policies and guidelines

Review reports, audit board and NSFs

Assist with budget preparation

Ability to maintain regular and reliable attendance

Performs any other duties/projects as assigned

Qualification

Banking products knowledgeSupervisory experienceBank operations knowledgeCustomer service skillsTraining abilitiesEfficiencyAccuracyCommunication skillsConfidentialityTeam player

Required

High school graduate or equivalent

Full knowledge of banking products offered, taking a personal initiative to stay updated on any changes

Basic knowledge of all banking regulations applicable to the job function and of all bank policies and procedures

Knowledge and expertise in all deposit account products and services

Knowledge of bank operations

Knowledge and work experience that demonstrates effective abilities to supervise the department

Skill in communicating with clients and co-workers in courteous and professional manner

Skill in operating computer terminals and printers, back counter capture machine, coin machine and copier

Skills in supervision

Ability to maintain a high level of confidentiality

Ability to train employees

Ability to ensure that appropriate efficiency, accuracy, and customer service is provided to customers to ensure that the bank's goals of meeting the customers needs is being met

Ability to demonstrate accuracy and efficiency in a fast-paced environment

Ability to function as a team player

Prior supervisory experience