Retail Services Experience Supervisor jobs in United States
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Best Buy · 1 day ago

Retail Services Experience Supervisor

Best Buy is a leading retailer committed to enriching lives through technology. The Retail Services Experience Supervisor will oversee operations and customer experiences related to Geek Squad services, ensuring efficient staffing and high customer satisfaction.

E-CommerceInternetRetailShopping
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H1B Sponsor Likelynote

Responsibilities

Optimize schedules to ensure stores are staffed efficiently and employees are prepared to deliver great customer experiences
Provide work direction, ongoing training, career development and performance management to your employees
Manage and achieve key metrics and results, including customer satisfaction, turn time, productivity and revenue, and identify opportunities to improve performance
Perform in-store leadership duties as needed, including opening, closing, cash management and manager-on-duty tasks

Qualification

Supervisory experienceCustomer service experienceRetail experienceP&L ownershipBusiness performance analysisInventory controlTechnology repair experienceDistribution experience

Required

1 year of experience as a supervisor or manager in business, military or related fields
1 year of experience in services, customer service or related field

Preferred

1 year of retail experience
Previous profit and loss (P&L) ownership, including forecasting for expense/labor management
Experience driving key business performance indicators, such as revenue and operating income
Experience analyzing business results
Inventory control, technology repair and/or distribution experience

Benefits

Competitive pay
Generous employee discount
Financial savings and retirement resources
Support for your physical and mental well-being

Company

Best Buy

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Best Buy is a multinational retailer of technology and entertainment products and services offering consumer electronics and more.

H1B Sponsorship

Best Buy has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (168)
2024 (159)
2023 (185)
2022 (181)
2021 (180)
2020 (66)

Funding

Current Stage
Public Company
Total Funding
unknown
1985-04-26IPO

Leadership Team

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Corie Barry
Chief Executive Officer
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Natasha (Tong) Young
Product Manager - Profile
Company data provided by crunchbase