Optum ยท 1 day ago
Collections Specialist Lead - Hybrid in Eden Prairie, MN
Eden Prairie, MN
Full-time
Hybrid
Mid, Senior Level
$60K/yr - $107K/yr
3+ years expOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. As a Collections Specialist Lead, you will resolve collection issues and work with various departments to ensure timely payment of invoices while mentoring team members and identifying process improvements.
EducationHealth CareMedicalPharmaceutical
Responsibilities
Collect on high profile lines of business
Resolve collection issues independently
Deliver fine-tuned presentation skills
Identify areas for process improvements
Mentor grade 25 team members
Taking on additional tasks and special projects
Participate in User Acceptance Testing
Collection and AR Subject Matter Expert
Maintain B2B collection portfolios within business standards
Resolving all aspects of outstanding receivables including but not limited to:
Collection of past due invoices
Resolution of credit balances
Continual reduction of past due aging
Research and resolve invoice discrepancies
Achieve collection metrics
Reconcile payment applications
Provide bad debt reserve recommendations
Respond timely to individual and shared mailboxes
Communicate effectively with internal and external customers
Provide aging reports and other data requested to business users
Collaborate with internal partners to resolve unpaid balances
Work independently and prioritize workload
Lead AR Review meetings
Analyzing aged receivables
Utilize reporting tools
Update manager with relevant business information
Document and maintain appropriate internal controls
Work within department service level agreements (SLAs)
Adhere to company values
Qualification
Required
High School Diploma / GED
3+ years of business-to-business collection experience
1+ years of experience with complex payment reconciliations
Experience in large scale ERP environment
Experience in a metric driven environment
Experience in collections, primarily through phone and email communication
Microsoft Excel user experience at an intermediate level (Pivot Tables, Sorting Data, and Reconciling experience)
Ability to work a hybrid schedule of four times per week at 1 Optum Circle Eden Prairie, MN, 55344, with flexibility to work onsite full time for the first week of training
Preferred
GetPaid OR PeopleSoft Collection Software experience
Collection software tool experience
Accounting software experience
Experience working in a global organization
Proven accounting bad debt reserve knowledge
Proven business bankruptcy knowledge
Benefits
Comprehensive benefits package
Incentive and recognition programs
Equity stock purchase
401k contribution
Company
Optum
Optum is a healthcare company that provides pharmacy services, health care operations, and population health management. It is a sub-organization of UnitedHealth Group.
10001+ employees
H1B Sponsorship
Optum has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (648)
2024 (559)
2023 (620)
2022 (851)
2021 (593)
2020 (438)
Funding
Current Stage
Late StageLeadership Team
Daniel Castillo
Chief Executive Officer, Optum Care Delivery
J
Jay Green
Chief Financial Officer
Recent News
2025-11-29
2025-11-19
2025-11-07
Company data provided by crunchbase