Boston Scientific · 1 day ago
Senior Product Manager, Customer Engagement Strategy
US-MN-Arden Hills
Full-time
Hybrid
Mid, Senior Level
$102K/yr - $194K/yr
5+ years expBoston Scientific is a leader in medical science committed to solving important health industry challenges. They are seeking a strategic and results-driven Senior Product Manager to lead customer engagement initiatives for their Electrophysiology Solutions franchise, focusing on physician programs and strategic marketing initiatives.
Health CareMedicalMedical Device
No H1B
Responsibilities
Oversee the FARAPULSE Future’s program and continue to evolve our innovation center offering to ensure we are providing highly engaging sessions for physicians to attend
Develop and execute webinars focused on relevant hot topics in the EP industry. Partnering with cross-functional marketing and med-ed partners
Stay informed about market trends, consumer insights, and competitive landscapes to inform customer engagement strategies
Represent the company at conferences, trade shows, and other industry events as needed
Partner with regional and global marketing teams to share best practices and adapt customer engagement initiatives for local market markets, while maintaining strong alignment across geographies
Partner with upstream marketing and R&D on key KOL initiatives across the franchise
Partner with content strategy to ensure alignment on the development for campaigns, conferences, sales tools, and customer engagements, ensuring alignment with business goals and consistency across promotional, educational, and KOL channels through integrated cross-functional planning
Build strong relationships with physicians to inform on the evolution of our downstream customer engagement strategy
Coordinate downstream support at key conferences, innovation center visits and other customer engagement requests
Qualification
Required
Bachelor's degree in marketing, communications, or healthcare
5+ years of experience in product management, marketing, or customer engagement roles
Proven success in leading cross-functional initiatives in a matrixed organization
Strong strategic thinking, communication (written and verbal), and stakeholder engagement skills
Experience with determining customer needs within medical device markets
Familiarity with healthcare, medical devices, or life sciences industries preferred
Ability to travel up to 30% of the time
Preferred
Advanced degree such as Master's or MBA
Electrophysiology experience
Excellent communication and interpersonal skills
Demonstrated success supporting and/or managing complex projects
Demonstrated success working as an integral cross functional team member
Ability to develop clinical expertise in medical devices
Sales experience
Desire to work in a fast-paced, dynamic environment and ability to adapt to changing needs and priorities
Benefits
Relocation assistance is available for this position.
Company
Boston Scientific
Boston Scientific is a medical technology company that designs and develops medical devices to diagnose and treat a wide range of condition.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$10.02B2025-02-21Post Ipo Debt· $1.58B
2024-02-22Post Ipo Debt· $2.17B
2022-03-04Post Ipo Debt· $3.28B
Leadership Team
Michael Mahoney
Chairman, President & CEO
Daniel J. Brennan
Chief Financial Officer
Recent News
BioWorld Financial Watch
2025-12-25
2025-12-12
2025-12-11
Company data provided by crunchbase