Peak Dental Services ยท 1 day ago
Call Center Customer Service Representative
US-CO-Colorado Springs
Full-time
Onsite
Entry Level
$17.50/hr - $19/hr
1+ years expPeak Dental Services is a rapidly growing dental network seeking a full-time Call Center Customer Service Representative to join their dynamic team. The role involves answering inbound calls, scheduling appointments, and providing exceptional customer service to patients.
DentalHealth CareWellness
Responsibilities
Answer and assist inbound calls from new and existing patients
Schedule appointments and coordinate communication between offices and staff
Assist patients by answering questions, transferring calls, and updating account information
Work with multiple dental systems to efficiently manage appointment schedules
Maintain call quality standards and meet call center KPIs
Demonstrate exceptional customer service at all times, ensuring every patient feels valued
Qualification
Required
1+ years of recent experience as a Call Center Representative or in an administrative role
Minimum typing speed of 40 WPM
Strong written and verbal communication skills
A passion for customer service and helping others!
High School Diploma or GED
Ability to sit up to 7 hours per day
Preferred
Medical setting experience is a plus but not required
Benefits
Medical, Dental, and Vision insurance
Voluntary STD-LTD and Life Insurance
Paid Time Off (PTO) and Holiday Pay
401K Match
Employee Discounts
And much more!
Company
Peak Dental Services
Peak Dental Services helps dental practices run smoothly by supporting dentist leaders to focus on providing patient standard of care.
501-1000 employees
H1B Sponsorship
Peak Dental Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2022 (2)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Varsity Healthcare Partners
2021-01-06Private Equity
Leadership Team
Allen Dodge
Chief Financial Officer
A.J. Peak
President & Founder
Recent News
Company data provided by crunchbase