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NEOGOV · 1 week ago

Veterans Assistance Counselor 1 (St. Mary parish)

Franklin, LA

Full-time

Onsite

Entry Level

$2,978/mo - $5,360/mo

3+ years exp

NEOGOV is looking for a Veterans Assistance Counselor to join the Louisiana Department of Veterans Affairs team. The role involves advocating for Louisiana veterans and their families by providing customer service, counseling on benefits, and assisting with claims processing.

GovTechHuman ResourcesInformation TechnologySoftware

No H1B

U.S. Citizen Only

Responsibilities

Review individual case files following the U.S. Department of Veterans Affairs rating action to determine compliance with current laws, rules, and regulations as outlined in U.S. Court of Appeals for Veterans Claims decisions

Examine medical information including but not limited to, service medical records, physical examinations, hospital reports and post-operative reports, and determines degree of residual disability for comparison with U.S. Department of Veterans Affairs assignment

Initiates formal appellant proceedings, and/or otherwise advises the claimant take specific action to obtain proper rating, as necessary

Participate in veterans outreach functions to promote public interest and awareness as requested by veterans organizations or the LDVA Administrative Staff

Qualification

Veterans service workPublic benefits claims examiningSocial servicesHuman resourcesAccepting directionDisplaying professionalismLearning actively

Required

Honorably discharged veteran of the United States Armed Forces who served on an active, full-time basis

Three years of experience in veterans service work, public benefits claims examining, social services or human resources; OR

Six years of full-time experience in any field; OR

A bachelor's degree

Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field

Preferred

Accepting Direction: The ability to accept and follow directions from those higher in the chain of command

Displaying Professionalism: The ability to recognize how your actions impact the perceptions of both you and your organization

Learning Actively: The ability to acquire necessary knowledge and skills to improve performance and achieve organizational goals

Benefits

Parental Leave – Up to six weeks paid parental leave

Holidays and Leave – State employees receive the following paid holidays each year:

New Year's Day

Martin Luther King, Jr. Day,

Mardi Gras,

Good Friday,

Memorial Day,

Independence Day,

Labor Day,

Veteran's Day,

Thanksgiving Day and Christmas Day.

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works).