Fortifi Bank · 1 day ago
PC Technical Specialist
Fortifi Bank is dedicated to community service and is seeking a PC Technical Specialist to support their IT operations. The role involves configuring workstations, providing technical assistance, and maintaining IT systems to ensure smooth operations.
Banking
Responsibilities
Configure workstations and system hardware and software
Provide technical assistance and support to end users
Maintain an accurate inventory of IT systems and devices
Configure and manage Windows operating systems
Assist in patching and remediation
Maintain knowledge of all network systems and applications
Upgrade systems by implementing and maintaining security controls
Follow all bank policies and procedures to ensure compliance with regulations and security protocols
Qualification
Required
Prior help desk support experience required
Associate or Bachelor's degree in a related field
Excellent verbal and written communication skills
Strong problem solving and analytical skills
Multi-tasking & attention to detail skills
Ability to maintain confidentiality
Ability to handle high-pressure situations
Ability to successfully complete background and credit check
Benefits
Health, dental, and vision insurance
401(k) and employer match
Paid time off, volunteer PTO, and birthday PTO
Life and disability insurance
Tuition reimbursement
Wellness program
Banking perks