Apply on Employer Site

Pride Mobility Products Corporation · 18 hours ago

Distribution Center Customer Service I

Pontotoc, Mississippi, United States

Full-time

Onsite

New Grad, Entry Level

$17.75/hr - $17.75/hr

0+ years exp

Pride Mobility Products Corporation is a company focused on providing high levels of customer service for the accurate and timely delivery of customer orders. The Distribution Center Customer Service I role involves responding to customer requests, coordinating with various departments, and ensuring the efficient processing of orders.

Innovation ManagementManufacturingMobile

Growth Opportunities

No H1B

Responsibilities

Respond to customer requests to ensure the accurate and timely delivery of orders

Work with Production, Planning & Control (PP&C), Traffic, Sales, and Less Than Truckload (LTL) carriers to coordinate priorities and meet or exceed customer expectations

Process Pick Tickets

Print, sort and file Bill of Ladings (BOL’s)

Assist in re-routing, expediting, and canceling customer orders

Assist in Cycle-Counting inventory and Ship Confirmation in the warehouse when necessary

Maintain Back Order & Supply Eligible Reports

Assist in managing Distribution Center Control Board for orders

Ensure all safety and security rules are strictly observed and any accidents, incidents or injuries are promptly reported to management

Complete the annual CTPAT Security Training

Focus on continuous improvement, and consistently demonstrate good business judgment

Work effectively with all Pride departments to exceed internal and external expectations

Assist with organization and cleaning of work area, keeping aisles and walkways clear at all times

Pride retains the discretion to modify duties and/or assign other duties as necessary

Qualification

Customer serviceMicrosoft OfficeMulti-taskingOracleProblem-solvingWillingness to learnContinuous improvementRF scannersVerbal communicationWritten communicationTeam playerDetail-orientedAdaptability

Required

Must be a friendly team player, professional, detail-oriented, and honest

Must have the ability to multi-task, problem-solve, and prioritize in a fast-paced working environment

Must have the ability to utilize Pride systems

Must have a relentless drive to achieve advancement and continuous improvement

Must have a willingness to learn and/or adapt to new work methods

Must have basic working knowledge of Microsoft Office Word and Excel

Must have excellent verbal and written communication skills

At least 6 months of customer service experience

High School Diploma or GED

Must be legally authorized to work in the United States without sponsorship now, or in the future

Preferred

Basic working knowledge of Oracle preferred

Lift/push/pull up to 50lbs. preferred

At least 1 year of shipping experience in a fast-paced warehouse or production environment preferred

At least 1 year of experience using RF scanners preferred

Current or previous successful employment experience with Pride Mobility Products Corporation preferred

Company

Pride Mobility Products Corporation

Pride Mobility Products® is the world’s leading designer and manufacturer of mobility products including Jazzy® Power Chairs, Go-Go® Travel Mobility, Pride® Mobility Scooters, and Pride® Power Lift Recliners.

Founded in 1986

Luzerne, Pennsylvania, USA

1001-5000 employees