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Bosselman Enterprises · 1 day ago

Bar Supervisor - Thunder Road Sports Bar

1607 S Locust St

Full-time

Onsite

Mid Level

3+ years exp

Bosselman Enterprises is a leading company in the food services industry, seeking a Bar Supervisor for Thunder Road Sports Bar. The Bar Supervisor is responsible for the daily operations of the bar, ensuring exceptional service and guest satisfaction while managing staff and operational processes.

Transportation

Responsibilities

Orients, trains, supervises, and motivates all bar staff

Effectively manages employee-relations issues, including utilization of corrective action measures where necessary

Teaches all Team Members clear expectations of conduct and service

Maintains good business and community relations

Develops sales techniques to increase guest counts and check averages

Assure the store is operating to company expectations with regard to operational processes and procedures by setting the standard for excellence in the restaurant

Implements strategies to assure 100% guest satisfaction

Maintains procedures for cost, waste, and quality control

Directs safety program for accident prevention and manages employee and guest injury/illness reporting

Directs security program to ensure protection of cash, products, equipment and employees’ property

Responds to all guest comments promptly and respectfully

Coordinates all maintenance issues to upper management and arranges for preventive maintenance or repair on restaurant equipment as necessary along with properly maintaining the facility and grounds

Monitors housekeeping and sanitation standards

Follows proper cash handling and guest check procedures

Greets all guests and offers assistance when needed

Effectively communicates with everyone, from upper management to managers on duty and other Team Members, to guests, to vendors, and to Corporate Office

Ensures the security of the restaurant and Team Members during operational hours

Monitors quality of drinks and maintains high standards of guest service

Maintains all bar areas and implements sanitary practices

Ensures all daily sidework is completed by staff and checked out by management before leaving the building

Generates fun and excitement through personality and positive attitude to help ensure many return visits from guests

Providing friendly and competent customer service

Reporting for work in a timely manner when scheduled

Assisting in other duties, as assigned

Qualification

High volume restaurant experienceCulinary aptitudePC Software experienceCustomer serviceInterpersonal communication

Required

Capable of performing every function of the bartender so as to properly supervise all of those functions

Strong culinary aptitude from work and/or educational experiences

Strong adherence to designated specs, recipes, and procedures

Must be highly motivated, organized and able to handle multiple priorities while meeting deadlines

Must be able to operate under minimal supervision

Strong attention to detail

Must have PC Software experience

Must conduct self in a professional and respectful manner at all times

Must possess a positive, enthusiastic attitude

Must be flexible with the ability to adapt to change when required

Good interpersonal communication skills

Maintains confidentiality of all trade secrets, including recipes, policies and procedures

Must be well groomed and properly attired

Must be able to work special events, holidays, and weekends

Must have reliable transportation and phone

Must be able to communicate in English. – IF APPLICABLE

Able and willing to deliver friendly, courteous, and prompt customer service

Able and willing to work cooperatively with other team members

The employee must occasionally lift and/or move up to 50 lbs., while performing the duties of this job, the employee is required to stand for long periods of time; frequently walk, use hands and fingers, handle or feel, reach with hands and arms, talk and hear; occasionally sit, climb or balance, stoop, kneel, crouch or crawl