Files.com · 2 days ago
VP of Information Technology (Austin, TX)
United States
Full-time
Remote
Director/ExecutiveFiles.com is a profitable, founder-led SaaS company powering secure file transfer and automation for over 4,000 global brands. As the VP of Information Technology, you will own the entire internal technology ecosystem, focusing on strategy, systems, and building an environment that enhances employee productivity while ensuring security.
Enterprise SoftwareFile SharingSaaS
Responsibilities
Own internal IT strategy in a Mac environment : SaaS management, device control, access systems, and user lifecycle processes
Design and enforce seamless security systems : real protection, zero friction
Automate relentlessly : provisioning, onboarding, patching, compliance, and help desk workflows
Lead help desk operations : build systems that resolve issues quickly and proactively support employee productivity
Oversee core platforms : Google Workspace, Microsoft 365, Slack, Zoom, Greenhouse, Help Scout, and more
Champion compliance : lightweight but powerful access controls and policy frameworks that keep us audit-ready
Collaborate with Engineering : contribute scripts, coordinate infrastructure needs, and act as a bridge between IT and dev teams
Deliver early wins : identify high-impact improvements in your first 90 days and build trust fast
Qualification
Required
Deep comfort in an Apple-native environment
Proven hands-on experience with MDM platforms, including building custom deployment packages and scripts
Fluency in IT security and compliance practices: access logging, SSO/LDAP, and policy design
Experience building zero-downtime onboarding/offboarding systems
An automation-first mindset: if it can be scripted, it should be
Ability to 'speak engineer' — collaborate with technical teams, contribute scripts, and partner effectively with Engineering leaders
Benefits
100% Paid Health, Dental & Vision (75% for family)
401(k) with 4% Company Match
Equity Grants for Every Employee
Paid Parental Leave
20 PTO Days + 11 Holidays + Full Company Winter Break
Signing Bonus + Modern Apple Laptop (Mac-only environment)
Anniversary Gifts
Team Travel to NYC, Austin, Nashville, San Diego, and more
Company
Files.com
Files.com is a SaaS file transfer platform that helps organizations securely transfer & share files between users, teams, and organizations.
Founded in 2008
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$46.5MKey Investors
Riverwood Capital
2021-02-01Series A· $46.5M
Leadership Team
Kevin Bombino
CEO / Founder
Recent News
2025-12-18
2025-07-24
Company data provided by crunchbase