Data Entry and Customer Service Specialist jobs in United States
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Block Advisors · 1 day ago

Data Entry and Customer Service Specialist

Block Advisors is a tax preparation service, and they are seeking a Data Entry Assistant to support the tax preparation process. This role involves entering client information, assembling tax returns, and ensuring superior client service during the tax interview process.

ConsultingCrowdfundingFinancial Services

Responsibilities

Enter client demographic information accurately into the tax program
Input W‑2s and other basic tax documents to help the tax professional begin the interview efficiently
Assemble completed tax returns following established office procedures
Obtain all required client signatures
Review the final tax return packet with clients in a clear, professional manner
Ensure the return is complete, organized, and ready for filing
Ensure every Block Advisors client receives superior service throughout their visit
Communicate professionally in person and over the phone
Maintain a clean, organized, client‑friendly workspace
Support office operations as assigned
Assist with administrative tasks when needed
Uphold confidentiality and security standards for all client information

Qualification

Data entry skillsVerbal communicationWindows-based systemsAttention to detailCustomer service

Required

High school diploma or equivalent required
Strong reading, math, and data-entry skills
Ability to begin and complete return-related tasks with accuracy and attention to detail
Comfortable using Windows-based computer systems
Effective verbal communication and professional phone etiquette
Ability to work in a fast-paced environment during peak tax season
Additional state or local requirements may apply

Preferred

Coursework in math, accounting, finance, or related fields
Previous experience in a tax office, administrative support, or customer service environment

Benefits

Employee discount
Flexible schedule
Professional development assistance

Company

Block Advisors

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Block Advisors is tax and business service providers like tax preparation and tax planning.

Funding

Current Stage
Late Stage
Company data provided by crunchbase