ServiceTitan · 19 hours ago
Associate Enablement Manager
United States
Full-time
Remote
Entry, Mid Level
$65K/yr - $87K/yr
1+ years expServiceTitan is a company focused on supporting its Pro Account Managers in driving expansion within their existing customer base. The Associate Enablement Manager will equip PAMs with essential training, tools, and resources to enhance their performance and contribute to revenue goals.
CRMInformation TechnologyOperating SystemsSaaSSoftware
Responsibilities
Build the knowledge, competencies, and job skills of Pro Account Managers (PAMs) so they can consistently deliver value, have strategic conversations with customers, and drive adoption and expansion across the Pro product suite
Deliver and optimize new hire onboarding programs
Design continual upskill initiatives and product certifications
Execute go-to-market plans related to new Pro offering launches, business updates, and process changes—translating complex information into clear, actionable training for the function
Create, maintain, and deliver playbooks, talk tracks, workflow guides, and sales resources that reinforce customer value, ROI, and expected outcomes
Support designing programs, creation and maintenance of scalable training assets, certifications, scorecards, and self-service learning as well as delivering content
Leverage technology to measure performance and drive improvement; e.g. CRMs, LMS platforms, eLearning software, etc
Develop team member professional skills through group trainings
Qualification
Required
BA/BS degree and 1–2 years of experience in enablement, sales, customer success, or another go-to-market role
B2B SaaS experience; background in the home services industry or sales is a plus
Exceptional written and verbal communication skills, with the ability to command a room, guide discussions, and communicate clearly — even when content involves ambiguity or rapid change
Knowledge of the ServiceTitan Pro product suite or the ability to quickly develop deep product expertise
Familiarity with upsell workflows, account management and sales motions is a strong plus
Strong facilitation and project management skills; comfortable leading training, workshops, and cross-functional meetings that include managers, senior managers, and directors
Thrives in a fast-paced, evolving environment and adapts quickly as priorities shift
Able to handle multiple initiatives as different stages of development and progression at any given time
An understanding of Adult Learning Theory and optimizing training for a participant centered - learner experience
Proactive problem-solver with a strong bias toward action, ownership, and driving clarity
Able to prioritize effectively, collaborate across teams, and build trusted relationships that inspire and motivate others
Demonstrates leadership qualities and embodies a 'One Team' mindset in every interaction
Quick learner with the ability to adopt new technologies such as CRM, LMS, and enablement platforms with ease
Benefits
Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career.
Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.
Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.
Company
ServiceTitan
ServiceTitan is a software solution that manages operations for businesses in the home service industry, including scheduling and invoicing.
1001-5000 employees
H1B Sponsorship
ServiceTitan has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (54)
2024 (49)
2023 (45)
2022 (73)
2021 (64)
2020 (29)
Funding
Current Stage
Public CompanyTotal Funding
$1.46BKey Investors
Thoma BravoIndex VenturesBattery Ventures
2024-12-12IPO
2022-11-10Series H· $365M
2021-06-30Series G· $200M
Leadership Team
Ara Mahdessian
Co-Founder and CEO
Vahe Kuzoyan
President & Co-Founder
Recent News
Crunchbase News
2026-01-08
Index Ventures
2026-01-05
Company data provided by crunchbase