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SIO Logistics · 1 day ago

Customer Account Manager

Houston, TX

Full-time

Onsite

Mid Level

$45K/yr - $50K/yr

SIO Logistics is a premier third-party logistics and truckload shipping company dedicated to delivering optimized solutions. The Customer Account Manager will be responsible for developing new business, managing customer accounts, and ensuring exceptional customer service through effective communication and relationship management.

Freight ServiceLogisticsSupply Chain ManagementTransportation

Hiring Manager

Michelle Lee Brown, CIR

Responsibilities

Build a Book of Business : Establish and expand a portfolio of client accounts through targeted outreach and relationship-building strategies

Develop New Business Opportunities : Identify and pursue new business opportunities to drive growth and revenue

Manage and Nurture Customer Accounts : Maintain and enhance customer relationships by providing personalized and proactive account management

Maintain Effective Communication Channels : Ensure clear, consistent, and responsive communication with customers to address their needs and concerns

Ensure Excellent Customer Account Management : Deliver exceptional service and support to customers, ensuring their satisfaction and loyalty

Qualification

Logistics Sales ExperienceCustomer Relationship ManagementProblem-Solving SkillsCommunication SkillsSoftware ProficiencyLogistics Industry ExperienceTeam Collaboration

Required

Proven Logistics Sales Experience: Demonstrated success in sales within a third-party logistics Freight brokerage

Passion for Sales and Strong Problem-Solving Skills: Enthusiastic about sales with the ability to think critically and solve challenges effectively

Excellent Communication and Customer Service Skills: Strong verbal and written communication abilities, coupled with exceptional customer service skills

Ability to Develop New Business and Build Strong Customer Relationships: Proven capability to create new business opportunities and foster lasting relationships with customers

Ability to Work Independently and as Part of a Team: Self-motivated and able to work autonomously, yet also a collaborative team player

Preferred

Bachelor's Degree Preferred but Not Required: Higher education is an advantage, but not essential

Experience in the Logistics Industry is a Plus: Familiarity with logistics or related industries is beneficial

Proficiency in Software Skills and a Willingness to Learn: Competence with various software tools and a proactive attitude towards learning new technologies