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Heartland Consulting · 19 hours ago

Administrative / Clerical Support Specialist

Portland, OR, USA

Full-time

Onsite

New Grad, Entry Level

Heartland Consulting is seeking a detail-oriented Administrative / Clerical Support Specialist to provide comprehensive clerical, administrative, and computer-based support to office staff. This role involves performing typing and word processing duties, maintaining accuracy in documentation, and coordinating effectively with various stakeholders.

Business DevelopmentFinancial ServicesGovernmentInformation TechnologyManagement ConsultingSmall and Medium Businesses

Culture & Values

Responsibilities

Perform typing and word processing duties, including preparation of technical reports, memoranda, and correspondence

Use standard office equipment, including computers, calculators, and other office technology

Maintain accuracy in spelling, grammar, formatting, and technical terminology

Review publications, directives, and materials that may impact office operations and take appropriate follow‑up actions

Anticipate supervisor needs and prepare materials to support responses to correspondence and phone inquiries

Provide clerical and administrative support aligned with office duties, priorities, policies, and program goals

Coordinate work activities with other offices and staff

Advise clerical staff on new procedures, regulations, and required information for reports or conferences

Exercise sound judgment and tact when responding to inquiries from agency staff, other government entities, Congressional offices, and the general public

Assist clients with General Assistance applications and monitor individual cases, as assigned

Qualification

TypingWord processing softwareClerical practicesWritten communicationOffice proceduresOrganizational skillsConfidentiality handlingStandard office equipmentLearn softwareInterpersonal skills