Advantage Technical · 2 days ago
Travel & Expense Program Analyst
Waltham, MA
Full-time
Hybrid
Mid Level
$82K/yr - $82K/yr
3+ years expAdvantage Technical is seeking a Travel & Expense Program Analyst to support all travel and expense-related activities for the company and its affiliates. The role focuses on driving operational excellence within the T&E Program, ensuring employee compliance, and facilitating training sessions for new hires and staff.
Staffing & Recruiting
Hiring Manager
Damarys Zambrano, MSIOP
Responsibilities
Manage monthly employee follow-ups for outstanding expense reports
Respond to employee travel and expense inquiries via the shared inbox
Identify repeat instances of expense report non-compliance and deliver targeted training or coaching
Facilitate New Hire, Field New Hire, and company-wide T&E training sessions, coordinating with internal partners as needed
Develop and maintain video-based training modules using the Synthesia AI platform
Partner closely with SAP Concur Audit to resolve issues and maintain up-to-date audit scripts
Serve as the primary liaison to Compliance and Sales Operations to support accurate expense reporting and field needs
Provide backup support for expense report processing queues during peak periods and support process improvement initiatives
Create and maintain user guides and standard operating procedures (SOPs)
Perform quality assurance reviews to identify, remediate, and prevent expense-related non-compliance
Qualification
Required
Bachelor's degree in Accounting, Finance, Business, or a related field (Master's degree a plus)
3–5 years of experience in Travel & Expense, with a primary focus on expense management; Life Sciences industry experience preferred
Knowledge of Healthcare Professional (HCP) interactions and applicable regulatory reporting requirements
Hands-on experience with SAP Concur or a comparable expense management system
Experience conducting live training sessions and developing training documentation
Proficiency in Microsoft Excel and Microsoft Office applications
Strong attention to detail with excellent written and verbal communication skills
Expense management system experience
Life Sciences industry experience and regulatory reporting knowledge
Conducting live trainings and recorded demonstrations
User guide and SOP development
Strong attention to detail
Preferred
Experience with internal expense audits or compliance review processes
Background in Quality Assurance, issue resolution, or process improvement
Familiarity with AI-based training and content development tools
Strong analytical and organizational skills
Ability to manage multiple priorities in a fast-paced environment
Proven ability to collaborate effectively with cross-functional teams and external partners
Highly motivated self-starter with the ability to learn new concepts independently
Demonstrates integrity, professionalism, and sound judgment
Relevant certifications are a plus
Company
Advantage Technical
Advantage Technical aligns people and companies to create opportunity.
10001+ employees
Funding
Current Stage
Late StageCompany data provided by crunchbase