Artisent Floors · 2 days ago
Branch Manager - Sales & Operations
Houston, TX
Full-time
Onsite
Mid, Senior Level
3+ years expArtisent Floors is a fast growing, full-service flooring company, and they’re looking for a Branch Manager to lead their team in Houston, Texas. This role involves overseeing all operations within the branch, managing staff, maintaining customer service standards, and achieving sales and profitability targets.
Real Estate
Hiring Manager
Vanessa B.
Responsibilities
Supervise and provide guidance to Account Managers and other branch staff
Set performance goals and monitor progress towards achieving them. Conduct regular performance evaluations and provide feedback
Develop and implement sales strategies to achieve branch sales targets and increase market share. Mentor and coach Account Managers to improve their sales techniques and customer service abilities
Analyze financial data to identify trends, develop sales initiatives and areas for improvement
Develop and manage the branch budget, ensuring financial targets are met; Monitor expenses and implement cost-control measures
Develop partnerships with property management companies, property managers, maintenance directors and other decision-makers, and multifamily-focused contractors
Foster relationships with key clients and partners to support Account Managers in closing deals
Attend high-level client meetings and presentations to support the sales team
Monitor customer satisfaction levels and implement measures to improve service quality
Handle escalated customer issues and complaints, ensuring prompt resolution
Assist with proposal development and contract negotiations as needed
Participate in the hiring process to ensure the branch is staffed with qualified and motivated individuals. Ensure proper onboarding and training of new employees
Managing our installation subcontractors, which includes scheduling jobs, overseeing quality and managing the subcontractor roster to ensure we have the capacity to support the branch's volume growth
Serving as the direct supervisor of the warehouse manager and other warehouse staff
Managing inventory flow, which includes analyzing usage reporting and sales trends to forecast purchasing and keep inventory at appropriate levels. Coordinate with suppliers to ensure timely availability of products
Manage the logistics of product delivery and installation
Plan and execute morning loadout
Identify potential risks and implement measures to mitigate them
Ensure the safety and security of branch employees and assets
Carry out initiatives put in place by the corporate operations and supply chain teams
May perform other duties as assigned
Qualification
Required
Highly motivated and experienced individual
Subject matter expert on all products, softwares and systems
Ability to supervise and provide guidance to Account Managers and other branch staff
Set performance goals and monitor progress towards achieving them
Conduct regular performance evaluations and provide feedback
Develop and implement sales strategies to achieve branch sales targets and increase market share
Mentor and coach Account Managers to improve their sales techniques and customer service abilities
Analyze financial data to identify trends, develop sales initiatives and areas for improvement
Develop and manage the branch budget, ensuring financial targets are met
Monitor expenses and implement cost-control measures
Develop partnerships with property management companies, property managers, maintenance directors and other decision-makers, and multifamily-focused contractors
Foster relationships with key clients and partners to support Account Managers in closing deals
Attend high-level client meetings and presentations to support the sales team
Monitor customer satisfaction levels and implement measures to improve service quality
Handle escalated customer issues and complaints, ensuring prompt resolution
Assist with proposal development and contract negotiations as needed
Participate in the hiring process to ensure the branch is staffed with qualified and motivated individuals
Ensure proper onboarding and training of new employees
Manage installation subcontractors, including scheduling jobs, overseeing quality and managing the subcontractor roster
Serve as the direct supervisor of the warehouse manager and other warehouse staff
Manage inventory flow, including analyzing usage reporting and sales trends to forecast purchasing
Coordinate with suppliers to ensure timely availability of products
Manage the logistics of product delivery and installation
Plan and execute morning loadout
Identify potential risks and implement measures to mitigate them
Ensure the safety and security of branch employees and assets
Carry out initiatives put in place by the corporate operations and supply chain teams
Preferred
3 years of management and leading a sales team
2-5 years of outside sales or multi-family experience
Bilingual is a plus but not required
Exceptional ability to connect with prospects and customers
Driven by competition and working within a team environment
Strives to be better today than yesterday
Aptitude to learn and absorb new technologies and skills
Benefits
Health insurance- 100% of employee premium paid by Artisent Floors
Dental, Vision, Supplemental insurance: Available as employee paid benefit
Paid time off (PTO)
100% Company-paid benefits: Life Insurance and AD&D coverage
Telehealth: Free access to Teledoc
CONCERN EAP is free to the employee and all members of their household benefits
401(k)/Roth matching
Company
Artisent Floors
Artisent Floors is a building material company offering flooring solutions.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Jake Griffith
Chief Financial Officer
Jason Martin, CPA, CFE, MBA
Chief Financial Officer
Company data provided by crunchbase