Desktop Support Technician jobs in United States
info-icon
This job has closed.
company-logo

Belcan ยท 5 days ago

Desktop Support Technician

Belcan is a company seeking an IT Desktop Support Technician. The role involves providing desktop support functions including laptop imaging, software installations, and troubleshooting various IT issues to ensure a best-in-class user experience.

Enterprise SoftwareIndustrial EngineeringProject ManagementSoftwareTechnical Support
check
Work & Life Balance
check
H1B Sponsor Likelynote
Hiring Manager
Mohammed Abdul Sohail
linkedin

Responsibilities

Laptop/PC imaging & setup
Deliver new laptops/PCs to users setup/transfer data & connect to M365 cloud services
Software configuration/installations
Work Incident/Request tickets using Service Now platform
Printer troubleshooting
Windows 11 support with M365 application suite
Basic wi-fi/network troubleshooting skills
Stockroom inventory of hardware assets & managing those assets
Excellent customer service skills with a focus on delivering a best-in-class user experience
Experience working in a manufacturing environment is a plus
Fast-paced so must be able to manage time well and stay organized
Great communication skills and have the ability to respond/deliver on new dynamic tasks (priorities can change quickly)

Qualification

Windows 11 supportM365 application suiteService Now platformLaptop/PC imagingCustomer service skillsWi-fi/network troubleshootingPrinter troubleshootingCommunication skillsTime managementOrganizational skills

Required

Laptop/PC imaging & setup
Deliver new laptops/PCs to users setup/transfer data & connect to M365 cloud services
Software configuration/installations
Work Incident/Request tickets using Service Now platform
Printer troubleshooting
Windows 11 support with M365 application suite
Basic wi-fi/network troubleshooting skills
Stockroom inventory of hardware assets & managing those assets
Excellent customer service skills with a focus on delivering a best-in-class user experience
Fast-paced so must be able to manage time well and stay organized
Great communication skills and have the ability to respond/deliver on new dynamic tasks (priorities can change quickly)

Preferred

Experience working in a manufacturing environment is a plus

Company

Belcan is a engineering services company offering design, manufacturing, and IT solutions for aerospace, defense, automotive, and more.

H1B Sponsorship

Belcan has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (3)
2023 (1)
2022 (4)
2021 (7)
2020 (16)

Funding

Current Stage
Late Stage
Total Funding
unknown
2024-06-10Acquired

Leadership Team

leader-logo
Dave Brandel
President & COO, Engineering Solutions
linkedin
leader-logo
David Moya
DIRECTOR OF OPERATIONS
linkedin
Company data provided by crunchbase