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Belcan · 5 days ago

Desktop Support Technician

El Dorado, AR

Contract

Onsite

New Grad, Entry Level

$32/hr - $32/hr

Belcan is a company seeking an IT Desktop Support Technician. The role involves providing desktop support functions including laptop imaging, software installations, and troubleshooting various IT issues to ensure a best-in-class user experience.

Enterprise SoftwareIndustrial EngineeringProject ManagementSoftwareTechnical Support

Work & Life Balance

H1B Sponsor Likely

Hiring Manager

Mohammed Abdul Sohail

Responsibilities

Laptop/PC imaging & setup

Deliver new laptops/PCs to users setup/transfer data & connect to M365 cloud services

Software configuration/installations

Work Incident/Request tickets using Service Now platform

Printer troubleshooting

Windows 11 support with M365 application suite

Basic wi-fi/network troubleshooting skills

Stockroom inventory of hardware assets & managing those assets

Excellent customer service skills with a focus on delivering a best-in-class user experience

Experience working in a manufacturing environment is a plus

Fast-paced so must be able to manage time well and stay organized

Great communication skills and have the ability to respond/deliver on new dynamic tasks (priorities can change quickly)

Qualification

Windows 11 supportM365 application suiteService Now platformLaptop/PC imagingCustomer service skillsWi-fi/network troubleshootingPrinter troubleshootingCommunication skillsTime managementOrganizational skills

Required

Laptop/PC imaging & setup

Deliver new laptops/PCs to users setup/transfer data & connect to M365 cloud services

Software configuration/installations

Work Incident/Request tickets using Service Now platform

Printer troubleshooting

Windows 11 support with M365 application suite

Basic wi-fi/network troubleshooting skills

Stockroom inventory of hardware assets & managing those assets

Excellent customer service skills with a focus on delivering a best-in-class user experience

Fast-paced so must be able to manage time well and stay organized

Great communication skills and have the ability to respond/deliver on new dynamic tasks (priorities can change quickly)

Preferred

Experience working in a manufacturing environment is a plus

Company

Belcan

Glassdoor3.9

Belcan is a engineering services company offering design, manufacturing, and IT solutions for aerospace, defense, automotive, and more.

Founded in 1958

Cincinnati, Ohio, USA

5001-10000 employees

http://belcan.com

H1B Sponsorship

Belcan has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (4)

2024 (3)

2023 (1)

2022 (4)

2021 (7)

2020 (16)