Supply Chain Resources Group, Inc. · 1 day ago
Sales Operations Manager
United States
Full-time
Remote
Mid, Senior Level
5+ years expSupply Chain Resources Group, Inc. is looking for a Sales Operations Manager to lead support functions essential to sales force and marketing productivity. This role involves managing CRM systems, optimizing sales processes, and fostering relationships with stakeholders to enhance sales productivity and effectiveness.
Outsourcing
Responsibilities
Leads/deals pipeline management
Update and generate scheduled sales and customer records and reports
Data cleanliness, accuracy, consistency
Support the sales team
Contract management and oversight
Pricing strategy and deal flow optimization
Sales/AM/Ops team coordination
Process documentation and SOPs
Respond to customer correspondence, (calls, emails, etc.)
Contact customers, sales team, or other cross functional team members to obtain missing information and/or answer questions, etc
Assist sales staff in completing customer and Sales deliverables
Process orders via email, phone, and website
In concert with accounting/finance team, check orders and invoice for accuracy
Manage new account setup and hand off to appropriate accounting/finance and operations staff
Assists with sales commission management and accounting
Monitor contract expirations, and coordinate with Sales staff to help manage key contract renewals
Hiring and training for Sales Operations
Reporting and performance evaluation for Sales Operations
Management of sales department’s calendar
Assists CCO with the coordination and interface with the Board of Advisors
Qualification
Required
Very strong organizational and multi-tasking skills
Excellent verbal and written skills
Strong knowledge of sales performance metrics and KPIs
Skilled with PC based computers and Microsoft Office Suite
Minimum four-year college degree and 5 years of relevant experience
Minimum of 4 years CRM use with primary suites such as Salesforce, ZoHo, HubSpot
Keen ability to organize, digest and analyze data and disseminate to senior management, internal and external customers
Ability to communicate across multiple groups including but not limited to customers, Sales, management, finance, and third-party service providers
Company
Supply Chain Resources Group, Inc.
SCRG helps product companies manage, improve and optimize the value of their key offshore supplier relationships.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2022-09-01Acquired
Leadership Team
Juan Francisco Fregoso
Managing Director Mexico and Europe Ops
Recent News
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