Apply on Employer Site

Beacon Behavioral Hospital · 1 month ago

Residential Program Director

Baton Rouge, LA

Full-time

Onsite

Lead/Staff, Director/Executive

3+ years exp

Beacon Behavioral Hospital is seeking a Program Director to lead their outpatient facility. The Program Director will oversee daily operations, ensure regulatory compliance, and drive high-quality patient care while collaborating with various teams to enhance service delivery.

Health CareHospitalMedicalOutpatient CareRehabilitation

Responsibilities

Provide overall leadership for facility operations under the guidance of the Regional Director of Outpatient Operations

Oversee and direct the daily functioning of the program, ensuring efficient workflows and high-quality service delivery

Ensure appropriate patient admissions, discharges, and transfers by coordinating treatment team meetings and approving Intake Coordinator recommendations

Monitor program quality through performance improvement audits, including 7-day, monthly recertification, and discharge reviews of multiple clinics

Contribute to the development and interpretation of policies and procedures; ensure effective implementation across the facility

Participate in client grievance resolution, working to resolve concerns promptly and professionally

Coordinate with internal and external stakeholders to support seamless patient care and service integration

Maintain consistent communication with staff through daily flash meetings, weekly patient care representative meetings, and monthly staff meetings

Monitor and support billable clinical services to ensure alignment with staffing and budgetary expectations

Ensure on-site leadership presence or designate an appropriately qualified backup

Recruit and onboard qualified personnel to meet program needs while working with HR/Recruiters

Ensure licensed clinical staff meet all continuing education and competency requirements

Evaluate staff performance, ensuring high standards of clinical care and reporting any deficiencies to the Governing Board with corrective action planning

Provide training, education, and in-services to support professional development

Conduct annual performance evaluations and provide ongoing coaching and direction

Oversee and support daily responsibilities for clinical and nursing staff

Manage budget implementation and maintain appropriate fiscal controls

Review and approve payroll according to organizational policies

Oversee maintenance and procurement of clinical, nursing, and office equipment and supplies

Ensure accurate record-keeping and reporting systems to support program performance measurement

Submit capital equipment and major purchase requests to the Governing Board for approval

Maintain communication with Medical Directors, verify timesheets, and ensure accurate documentation

Partner with the Corporate VP of Finance to monitor billing, payroll, HR, IT, and other support functions

Participate in local, state, and national committees as directed by leadership to represent the organization

Collaborate with the Business Development team to support community education and outreach initiatives

Serve as a Customer Service Ambassador by nurturing referral relationships through personal outreach and appreciation communications

Qualification

Healthcare management experienceLicensed healthcare professionalOutpatient mental health experienceStaff performance evaluationCommunity engagementTrainingEducationTeam collaboration