MetroNational · 5 months ago
Security Ambassador I
Houston,TX,US
Full-time
Onsite
New Grad, Entry LevelMetroNational is a private, family-owned real estate investment, development, and management company located in Houston. As a Security Ambassador I, you will build better lives by ensuring a safe environment for guests, tenants, and residents, while providing excellent customer service and performing regular patrols on the campus grounds.
Business DevelopmentProperty DevelopmentReal EstateResidentialShopping Mall
Responsibilities
Provide excellent customer service to our clients and guests
Perform regular interior and exterior patrols on foot and/or via golf cart
Report security and service/maintenance related issues immediately and follow through to ensure completion
Identify and report potential threats, hazardous conditions, and suspicious activity
Manage conflicts with diverse groups of people by utilizing de-escalation skills and effective communication
Respond to and document incidents within an Incident Management System
Understand and implement Post Orders, Emergency, Incident and Action Plans
Additional duties as assigned by manager
Qualification
Required
Must be at least 18 years of age
Possess a valid Texas ID or Texas driver's license with good driving record
Must pass a “Motor Vehicle Records” check as a condition of employment
Must submit to a background investigation in accordance with all Federal, State and Local laws
Applicant will be subject to a drug screening as a condition of employment
Must possess, or obtain, a Non-Commissioned Security Officer, Level II for the State of Texas as a condition of employment
Required training provided by the Memorial City Security department, including required participation in all mandatory trainings
Willing to work varied schedules that may include nights, weekends, and holidays
May be required to assist security operations during man-made or natural disaster
Familiar with Microsoft Outlook, Teams, and other basic computer software
Should be comfortable typing and completing incident related documents to include photos, witness statements and incident reports
This position may require working indoors or outdoors where you will be subject to the elements and changing weather conditions
Successfully complete the Security Program's new-hire training program within one month of the job offer
Will be required to pass First-Aid/AED training within the first year of employment (Employer Provided)
VALID TEXAS DRIVERS LICENSE with NO RESTRICTIONS
Ability to articulate information clearly and concisely, in both verbal and written form
Communicate well via phone or handheld radio
Remains calm under pressure
Great problem solver and works well independently, with little to no direct Supervision
Exercises good judgement and initiative
Enjoys working with diverse groups or people and organizations in a dynamic work environment
Benefits
401k Program with company match
Holiday and Spot Recognition Bonuses
Career development opportunities, training, and certifications to help you grow your career
Company
MetroNational
MetroNational is a privately-held real estate investment, development, and management company headquartered in Houston, Texas.
Founded in 1954
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Jason Johnson
President & CEO
Dennis Hall
Chief Technology Officer
Recent News
Business Journals
2023-06-19
Business Journals
2023-04-06
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