Vail Systems · 2 days ago
Software Engineer, Test & Infrastructure II (Bilingual Spanish)
Greater Chicago Area
Full-time
Hybrid
Entry, Mid Level
$89K/yr - $116K/yr
2+ years expVail Systems is a company that enhances voice interactions for better customer experiences. They are seeking a Software Engineer, Test & Infrastructure II who will focus on QA testing of call flows and writing automated test cases, while also building and maintaining test infrastructure and collaborating across teams.
Customer ServiceEnterpriseService Industry
Responsibilities
Design and Extend Automation Frameworks: Build maintainable, modular test infrastructure in Python, Perl, Java, or Ruby that adapts to evolving APIs and systems
Develop Advanced Test Suites: Own automation for complex functional, integration, and regression scenarios across distributed microservices and telephony systems
Validate Real-Time Systems: Contribute to test harnesses that validate signaling flows (SIP, RTP, SDP, WebRTC) and API transactions under varying network conditions
Enhance CI/CD Integration: Implement, optimize, and maintain automated test pipelines in Jenkins or similar systems, including containerized and Kubernetes-based environments
Collaborate Across Disciplines: Partner with developers, QA peers, and DevOps engineers to ensure tests are integrated early in the release cycle and deliver meaningful insights
Analyze Failures & Root Causes: Use log aggregation tools, packet captures, and dashboards (e.g., Kibana, Grafana) to diagnose failures and improve coverage or resiliency
Contribute to Test Data & Metrics: Work with SQL and NoSQL databases to generate and validate test data, interpret automation results, and measure performance
Mentor & Share Knowledge: Help guide junior engineers in automation practices, framework design, and debugging strategies
Drive Continuous Improvement: Identify gaps in test coverage, reliability, and efficiency—propose and implement technical solutions that raise QA maturity
Qualification
Required
Fluent in English and Spanish
Bachelor's degree in Computer Science/Engineering or a related field, or equivalent experience
Typically, 2–5 years in software development, test automation, or QA infrastructure engineering
Strong proficiency in one or more of Ruby, Java, C#/.NET, C++, Perl, Python, or JavaScript
Experience with JUnit, TestNG, PyTest, RSpec, Cucumber, or equivalent automation frameworks
Working experience with Jenkins (or similar), Docker, and basic Kubernetes workflow (jobs, pods, Helm charts)
Familiarity with distributed architectures, API testing, and network-level debugging
Solid understanding of SQL and NoSQL databases for data-driven testing
Strong problem-solving mindset, able to triage and isolate issues across multiple layers of the stack
Experience in Agile environments; comfortable contributing to cross-functional sprint work, code reviews, and retrospectives
Preferred
Exposure to SIP/SDP/RTP, WebRTC, or similar signaling and media systems
Benefits
Multiple medical, dental, and vision plan options
Company-paid life insurance, short and long-term disability
401(k) savings plan with company match (50% on first 6% of employee contribution)
35 days total annual PTO
Annual Bonus Program
Paid maternity and paternity leave
Relocation allowance
Employee referral bonus
Gym membership
Technical and Professional Development stipend
Company
Vail Systems
Vail Systems develops, hosts, and licenses customer care and conferencing solutions for service providers and enterprises.
51-200 employees
H1B Sponsorship
Vail Systems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (4)
2023 (6)
2022 (8)
2021 (10)
2020 (6)
Funding
Current Stage
Growth StageLeadership Team
J
Jim Whiteley
CEO and Chairman
B
Beth McGinnis
VP
Recent News
2025-02-16
2025-02-16
2025-02-16
Company data provided by crunchbase