Cushman & Wakefield · 19 hours ago
Facilities Site Manager
Amarillo, TX
Full-time
Onsite
Mid, Senior Level
$82K/yr - $96K/yr
5+ years expCushman & Wakefield is a leading global real estate services firm, and they are seeking a Facilities Site Manager to oversee the performance and management of client accounts/sites. The role involves building customer relationships, ensuring operational performance, and identifying growth opportunities while acting as a liaison between the company and clients.
CommercialCommercial Real EstateConsultingLeasingLegalProperty Management
Responsibilities
Aligns to establish productive, professional relationships with key customers, seeking to build trust and partnership at various levels of the client organization
Development and maintenance of performance metrics records (KPI’s) and ensure compliance in meeting and/or exceeding KPI’s
Creating and facilitating weekly, monthly and quarterly reports reviewing agreed upon metrics with client and C&W team
Develop an annual strategic plan and budget aligned to the customer’s objectives
Monitors/evaluates budgets and account P&L performance
Administers cost containment/reduction activities
Manages schedules and leads Quarterly Business Review and/or Annual Business review meetings and engages internal executive leadership participation
In collaboration with Business Development, seeks and identifies new growth opportunities that may involve new service lines, geographies and enterprise growth
This position will be responsible for the leadership, direction, coordination and performance of all assigned account personnel
Acts as a true business partner of clients’ business. Must listen, be curious and passionate to explore opportunities that will mutually benefit both parties
Responsible for the safety training, performance, reporting, and culture on the account
Maintains/monitors customer contacts, customer needs/expectations and changes in customer priorities while developing/implementing account retention strategies
Represents the values of C&W Services to the account team and the client organization
Oversees the successful operational delivery of contractual scope
Measures/assesses performance and potential of key team employees
Coordinates and oversees career development program for the account leadership resources
Proactively assess, clarify and validate clients’ needs on an ongoing basis
Coordinates the involvement of company personnel, including support and management resources to meet account performance objectives and clients’ expectations
Communicate regularly with key clients on company updates, initiatives, and other pertinent information
Proactively leads to a strategic account planning process that develops mutual performance objectives, financial targets and critical milestones
Updates Vice President of Client Services and Director of Client Services on strategic account plans and accomplishments, opportunities/risks and financial results while forecasting anticipated impacts to plan
Establishes account growth and renewal plans and engages cross functional resources throughout the renewal lifecycle to improve the readiness of the account ensure retention and growth
Build relationships with Safety, Finance, Business Development, Operations, Legal and the FM Solutions and Support Hub organizations to support delivery of services to the customer and minimize risk to C&W Services
Qualification
Required
Possess 5+ years of experience in facilities and manufacturing maintenance
Demonstrated proficiency in creating and working with documents in Microsoft Word, Excel, and PowerPoint
Strong customer relationship management skills and experience
Innovative individual who employs entrepreneurial characteristics, problem solver with strong business acumen
Well established negotiation and communication skills expected
Ability to be a change agent to drive continuous improvement and innovation to improve the customers' business
Highly proficient and effective at presenting to various levels of audiences
Able to manage multiple priorities while influencing the direction of multiple teams to deliver a diverse set of requirements
Experience in a business development and/or operations role is recommended
Must be able to manage effectively in a matrix-style organization to lead high-performance team
Must be result driven and ability to manage projects to get desired outcomes
Benefits
Health, vision, and dental insurance
Flexible spending accounts
Health savings accounts
Retirement savings plans
Life, and disability insurance programs
Paid and unpaid time away from work
Company
Cushman & Wakefield
Cushman & Wakefield is a real estate services firm that offers retail investment, energy management, and property services.
10001+ employees
H1B Sponsorship
Cushman & Wakefield has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (6)
2023 (2)
2022 (6)
2021 (1)
2020 (2)
Funding
Current Stage
Public CompanyTotal Funding
$734.8MKey Investors
GreystoneCitizens BankVanke
2023-10-10Post Ipo Debt· $223.8M
2023-08-08Post Ipo Debt· $400M
2022-10-13Post Ipo Debt· $27.3M
Leadership Team
Matthew Bouw
CEO Asia Pacific & EMEA
Michelle M. MacKay
CEO
Recent News
2026-01-08
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-07
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-07
Company data provided by crunchbase