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Health Care Service Corporation · 2 days ago

Employee Services Specialist I

Richardson, TX

Full-time

Hybrid

Entry, Mid Level

$42K/yr - $93K/yr

2+ years exp

Health Care Service Corporation (HCSC) is a purpose-driven company that invests in the professional development of its employees. The Employee Services Specialist I role is responsible for delivering quality employee services, addressing complex employee issues, and coordinating various HR functions to ensure effective support for employees and retirees.

Health InsuranceInsurance

Growth Opportunities

No H1B

Responsibilities

Responsible for delivery of quality employee services for HCSC employees and retirees which requires in-depth knowledge of policies related to salary and benefits administration, employee relations, wellness, or employee development

Responsible for leave functions of the Specialist including answering cases, emails from payroll and Dearborn and providing information to employees on Parental Leave, Short Term Disability (STD), Family Medical Leave Act (FMLA), Personal Leave of Absence and Military Leave

Research and provide solutions to the more complex employee and retiree issues and concerns. Coordinate the delivery of solutions

Conduct and coordinate employee meetings and training programs e.g., wellness programs, new employee orientation, annual open enrollment or meetings regarding job elimination on an as needed basis. Perform quality audits on activities performed in the Employee Services area. Recommend areas for improvement in the delivery of services

Interface with outside vendors as needed

Interact effectively with all areas of HR to achieve satisfactory employee services. Ensure services are integrated with Management Solutions

Communicate and interact effectively and professionally with co-workers, management, customers, etc

Comply with HIPAA, Diversity Principles, Corporate Integrity, Compliance Program policies and other applicable corporate and departmental policies

Maintain complete confidentiality of company business

Maintain communication with management regarding development within areas of assigned responsibilities and perform special or other projects as required or requested

Qualification

Human Resources experienceWorkday proficiencySalary administrationBenefits administrationEmployee relationsWellness programsStress managementMS Office proficiencyClear communicationOrganizational skillsTeam collaborationConfidentiality

Required

Bachelor's Degree in Business and 2 years' experience in a Human Resources environment in the following areas: salary administration, benefits administration, employee relations, wellness or employee development OR 4 years' direct Human Resources Experience in the following areas: salary administration, benefits administration, employee relations, wellness, or employee development

Service oriented and have desire to serve the customer

Clear and concise verbal and written communication skills

Organized and detailed oriented with a high degree of confidentiality

Collaborative team player shifting in a fast-paced environment

Ability to handle stress and high volume situations where time is of the essence

Proficiency utilizing MS Office (Word, Excel, PowerPoint, Outlook) and Workday