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Scheels · 20 hours ago

Fitting Room Specialist - Part-Time

Rochester, MN

Part-time

Onsite

New Grad, Entry Level

$14.50/hr - $14.50/hr

0+ years exp

Scheels is a leader in the sporting goods industry, dedicated to providing the best customer experience in the USA. They are seeking a Fitting Room Specialist who will ensure customers receive world-class service in the fitting rooms while assisting with general office duties and contributing to a positive team atmosphere.

E-CommerceFitnessRetailSporting GoodsSports

Responsibilities

Assures customers are receiving world class customer service and attention in the fitting rooms

Answer all incoming calls in a friendly, professional and pleasant disposition

Be knowledgeable and courteous while assisting customers and transferring calls to appropriate associates or areas for further assistance

Assist in general office duties that include mail service, sorting and opening mail to deliver to appropriate individuals/departments, and assisting other office positions as needed

Create daily pocket schedules, make signs for all shops

Assist in various projects for members of the Leadership team as needed

Development of product knowledge and partners with sales associates to help achieve daily selling goals

Focuses on fashion trends

Checks customers in and out of rooms, while monitoring amount of merchandise the customer has in the fitting room

Prepares merchandise (buttons, zips, etc.) to return to the selling floor

Be knowledgeable to answer question converting location, price and use of merchandise

Contribute to a work environment that fosters pride in being part of a winning team and promotes personal growth

Demonstrate strong organization, attention to detail, ability to multi-task and problem solving skills

Be professional in appearance and attitude, contribute to a positive team atmosphere and treat others with respect and consideration while following Scheels' policies and procedures

Excellent written and verbal communication skills

Ability to complete basic mathematical equations

Promote the Scheels Visa Rewards card and be able to clearly explain all benefits

Qualification

Customer ServiceBasic MathCommunication SkillsTeam MentalityAdaptability

Required

Must be flexible to work assigned schedule between 5:00pm-9:00p.m., Monday through Friday, Saturday: 9:00am-9:00pm and Sunday's 10:00a.m.-6:00p.m., Sunday

Average hours per week is 20 hours

Assures customers are receiving world class customer service and attention in the fitting rooms

Answer all incoming calls in a friendly, professional and pleasant disposition

Be knowledgeable and courteous while assisting customers and transferring calls to appropriate associates or areas for further assistance

Assist in general office duties that include mail service, sorting and opening mail to deliver to appropriate individuals/departments, and assisting other office positions as needed

Create daily pocket schedules, make signs for all shops

Assist in various projects for members of the Leadership team as needed

Development of product knowledge and partners with sales associates to help achieve daily selling goals

Focuses on fashion trends

Checks customers in and out of rooms, while monitoring amount of merchandise the customer has in the fitting room

Prepares merchandise (buttons, zips, etc.) to return to the selling floor

Be knowledgeable to answer question converting location, price and use of merchandise

Contribute to a work environment that fosters pride in being part of a winning team and promotes personal growth

Demonstrate strong organization, attention to detail, ability to multi-task and problem solving skills

Be professional in appearance and attitude, contribute to a positive team atmosphere and treat others with respect and consideration while following Scheels' policies and procedures

Excellent written and verbal communication skills

Ability to complete basic mathematical equations

Promote the Scheels Visa Rewards card and be able to clearly explain all benefits

Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine 'Thank you'

Approach daily tasks, projects and follow-up communication with energy and sense of urgency

Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact

Show respect and appreciation for others and Scheels

Arrive to work and meetings 10 minutes early

Genuine interest and action in helping others before yourself, regardless of recognition or reward

Consistent eagerness to listen, learn, apply knowledge and accept critical feedback

Ability to adapt to a changing work environment

Ability to apply concepts of basic math, grammar, punctuation and spelling

Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners

Demonstrate pride and ownership of their work while meeting expected deadlines

The ideal candidate will have a minimum of a high school diploma, or general education degree (GED); 1-3 months of related experience or training; or equivalent combination of education and experience

Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation

Medium work – Exerting up to 50 pounds of force occasionally, and/or 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects