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Leap Brands · 1 week ago

Vice President of Operations - Restaurants

Minneapolis, MN

Full-time

Onsite

Director/Executive

$150K/yr - $225K/yr

10+ years exp

Leap Brands is seeking a Vice President of Operations who will be the strategic architect of their daily guest experience. This role involves leading a high-performing team to enhance operational systems, optimize P&L, and mentor future hospitality leaders.

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Hiring Manager

Chris Wunder

Responsibilities

Strategic Execution: Translate corporate multi-year goals into actionable regional playbooks. Lead the rollout of new menu items, technology stacks (POS/KDS), and marketing initiatives across all units

Financial Stewardship: Own the operational P&L. Drive EBITDA growth by analyzing COS (Cost of Sales), labor productivity, and controllable expenses. You are responsible for identifying margin leakage and implementing corrective actions

People & Culture: Build a deep leadership bench. You aren't just managing restaurants; you are developing people. You will oversee succession planning, executive-level training, and the evolution of our service culture

Operational Excellence: Define and audit brand standards. Ensure 100% compliance with food safety, sanitation, and labor laws while maintaining the "vibe" and atmosphere that defines the casual dining segment

Growth & Development: Partner with the Real Estate and Construction teams on site selection, NSO (New Store Opening) sequencing, and existing unit remodels

Qualification

P&L ManagementRestaurant TechnologyLeadership DevelopmentBusiness DegreeMBAEmotional IntelligenceCommunication Skills

Required

10+ years of progressive leadership in the restaurant industry, with at least 5 years in a multi-unit senior role (Director or VP level) overseeing 50+ casual dining locations

Mastery of complex P&L statements and a proven track record of reducing COGS and labor costs without compromising the guest experience

Experience implementing and optimizing modern restaurant technology (Olo, Toast, Wisely, 7shifts, etc.)

Exceptional emotional intelligence (EQ) and communication skills—able to speak 'Line Cook' in the kitchen and 'Investor' in the boardroom