Litera · 1 day ago
Solutions Consultant
USA-Virginia
Full-time
Hybrid
Senior Level
5+ years expLitera is a leader in legal tech innovation, on a mission to transform the legal profession with AI-forward solutions. The Solutions Consultant role involves accelerating product adoption and delivering measurable outcomes for enterprise accounts while managing stakeholder partnerships.
Customer ServiceDocument ManagementInnovation ManagementLegalLegal Tech
Responsibilities
Lead post-implementation onboarding (typically 4–6 weeks), focusing on role-based enablement and usage baselines
Conduct adoption assessments (system checks) and co-create the initial Product Success Plan with outcomes and KPIs
Manage and iterate Product Success Plans; design and run adoption projects to expand feature usage and achieve defined outcomes
Facilitate roadmap/release reviews and adoption communications; deliver quarterly Health Checks with recommendations
Partner with CSMs for quarterly account planning and support renewals with value proof and references
1:1 strategic coverage for high-value accounts; tech-touch pooled plays for long-tail segments via webinars and office hours
Adoption KPIs (active users, feature adoption %, time-to-value), health scores, NPS, references, and outcomes achieved
Execution quality against playbooks and success-plan milestones; rigorous risk tracking and escalation management
Qualification
Required
5–8+ years in Solution Consulting, Customer Success, TAM, or related SaaS roles (legal experience preferred)
Proven record driving adoption and retention; consultative influence with executive stakeholders
Exceptional communication and executive presence, with the ability to engage both technical and business leaders
Strong consultative skills with ability to influence executive stakeholders and guide customers on best practices
Preferred
Legal experience preferred
Benefits
Health insurance
Retirement savings plans
Generous paid time off
Supportive work-life balance
Company
Litera
Litera is a legaltech firm that provides of document lifecycle and transaction management solutions.
501-1000 employees
H1B Sponsorship
Litera has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2023 (3)
2022 (1)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$102MKey Investors
HgK1 Investment Management
2021-11-05Private Equity
2021-01-07Series Unknown· $2M
2019-05-08Private Equity
Leadership Team
Avaneesh Marwaha
CEO
Bryan Smith
Director of Product Management
Recent News
2025-12-03
Company data provided by crunchbase