Gopuff · 1 day ago
Site Manager, Iowa City, #75
Iowa City, IA
Full-time
Onsite
Senior Level
6+ years expGopuff is seeking a Site Manager to join the Field Operations team. The Site Manager will lead a local team overseeing facility operations and driver partners, focusing on delivering a perfect experience for customers while ensuring operational efficiency and compliance with policies.
Delivery ServiceE-CommerceFood DeliveryMobile Apps
Responsibilities
Plans, directs, and is accountable for all facility operations including, deliveries, inventory, equipment, and systems
Drive improvements to key performance indicators (KPIs) such as: Order Picking Time, Order Dwell Time, Drive Time, Order Defect Rate, and Cost Per Order
Training and coaching associates in the facility to work safely while following all standard work and processes
Accountable to drive the financial performance of the site by ensuring that budgeted productivity, labor, and other expenses are achieved
Responsible for ensuring compliance with Gopuff and legal policies, procedures, and regulations for the warehouse by analyzing and interpreting reports
Implementing and monitoring Safety and Human Resource compliance, asset protection, safety controls, overseeing the safety of our people and products, operational and quality assurance reviews
Develop and implement action plans to improve performance, providing direction and guidance on executing Company programs and directing the management team in ensuring confidentiality of information, documentation and assigned records
Create and implement plans to improve the safety, culture and financial performance of the facility
Qualification
Required
6+ years of experience with a fast-paced environment and leading a blended workforce of W2 and 1099 employees
Retail, grocery, military, restaurant or equivalent experience
Strong written and verbal communication skills
Strong skills with conflict resolution
Strong skills with team development and engagement
Proficiency in computer usage, email, and Google Suite
Ability to lead in an ever-changing environment
Proven track record of being a change agent with improving processes and efficiencies
Ability to work with fluid schedules; be available during peak hours of operation (5pm - 3am) and availability to support facility on weekends and/or holidays as needed by the business
Ability to stand, bend, reach and walk during shifts
Ability to lift up to 49 pounds
Preferred
Bachelor's degree, preferred
Benefits
Medical/Dental/Vision Insurance (for full-time employees)
401(k) Retirement Savings Plan
25% employee discount & FAM Membership
Vacation and Sick Time for eligible employees
EAP through AllOne Health (formerly Carebridge)
Company
Gopuff
Gopuff is a digital delivery service designed to deliver daily essentials within minutes.
5001-10000 employees
H1B Sponsorship
Gopuff has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (12)
2023 (27)
2022 (52)
2021 (18)
2020 (5)
Funding
Current Stage
Late StageTotal Funding
$3.7BKey Investors
Robert IgerSoftBank Vision FundAccel
2025-11-13Series Unknown· $250M
2022-05-18Series Unknown
2021-12-14Undisclosed
Leadership Team
Rafael Ilishayev
Co-Founder & Co-CEO
Yakir Gola
Co-Founder and Co-CEO
Recent News
Business Insider
2025-12-28
2025-12-22
Company data provided by crunchbase