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Fetcherr · 2 days ago

Director, Subject Matter Expert (SME) – Global Freight & Packaging

United States

Full-time

Remote

Director/Executive

12+ years exp

Fetcherr is a company specializing in deep learning, e-commerce, and digitization, aiming to disrupt traditional systems with cutting-edge AI technology. They are seeking a senior Subject Matter Expert (SME) at the Director level to lead their global operations in freight and packaging, leveraging extensive industry knowledge to shape innovative pricing solutions.

Air TransportationArtificial Intelligence (AI)Information TechnologyMachine LearningTravel

Responsibilities

Serve as Fetcherr’s senior authority on freight, packaging, and express logistics business models

Bring deep understanding of revenue management, pricing methodologies, cost structures, and operational constraints across global logistics carriers

Translate industry standards and pain points into product direction, model calibration logic, and implementation guidelines

Lead discovery, requirement gathering, and solution-design discussions with enterprise clients

Represent Fetcherr as the domain expert in high level meetings with global customers

Validate scope definitions, operational flows, and pricing use cases during pre sales and project initiation

Provide ongoing guidance during development, onboarding, calibration, and rollout phases to ensure solution accuracy and alignment with customer expectations

Work closely with Product, Data Engineering, Data Science, and Solution Architecture teams to embed domain logic into Fetcherr’s AI pricing models

Define business rules, operational constraints, revenue levers, and fallback mechanisms relevant to freight and packaging pricing

Support internal teams with training and knowledge transfer sessions on freight RM, pricing, and operational workflows

Qualification

Freight Industry ExpertiseRevenue ManagementPricing MethodologiesOperational WorkflowsDigital TransformationInformation SystemsSaaS ExperienceAnalytical MindsetCommunication SkillsLeadership Skills